Alphonsus House

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People, relatives and staff felt the service was well managed. Improvements had been made since the last inspection and learning took place from incidents and events. The registered manager and senior staff carried out regularly auditing to check the quality of people's care and took action where concerns were identified.

People and staff were given opportunities to share their views about the service and relatives felt the registered manager was approachable. The staff team worked in partnership with other professionals to ensure people's needs were met.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.