Redgate House Residential Home
- Care home
- 20 beds
- No nursing
- Dementia care
- Registered since 2017
- Thetford, Norfolk, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
173 of 288
rated care homes in Norfolk are rated Good, like this one.
Redgate House Residential Home: inspection record
Rated Good in September 2019, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
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| Effective | ||||||||||||
| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Royal Mencap Society - 6 Lamberts (Foxglove) Good, 0.2 miles away
- – Coronation House Care Home Not yet rated, 0.3 miles away
- O Ford Place Nursing Home Outstanding, 0.4 miles away
- RI Alexander Court Requires improvement, 0.4 miles away
- G Red House Residential Home Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 6 September 2019. Quoted under the Open Government Licence.
Redgate House Residential Home is a residential care home providing personal and nursing care to up to 20 older people in one adapted building. At the time of our inspection on 22 August 2019 there were 18 people using the service, the majority of these people were living with dementia.
What inspectors found
The risks to people in their daily lives were assessed and mitigated. There were systems designed to safeguard people from abuse. People were supported by staff who were available when they needed assistance and who were recruited safely. There were systems for the safe management of medicines and infection control.
Read the rest of CQC's summary
Staff received training to meet people's needs. People's dietary and health needs were assessed and there were plans in place to meet them. The environment was suitable for the people who used the service. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's received a service which was caring and respectful. People's rights to make their own choices, independence, dignity and privacy were promoted and respected.
People received a service where their needs were assessed, planned for and met. People's decisions regarding their end of life were documented. People had the opportunity to participate in meaningful social activities. There was a complaints procedure in place.
There were systems to assess and monitor the service provided which assisted the management team to address shortfalls. People's views about the service they received were valued and acted on to drive improvement.
Questions to ask when you visit
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 6 September 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Randale Care Limited
- Ownership type
- Organisation
- Companies House number
- 9301199 (opens Companies House)
Randale Care Limited runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Randale Care Limited
- G Red House Residential Home Good. Care home, Norfolk
Getting help from Norfolk County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Norfolk County Council
- Ask for a care needs assessment
- Phone: 0344 800 8020, Monday to Friday, 9am to 5pm
- Support for carers
- Paying for care: Norfolk County Council
Checked on the council's website, November 2026.
Common questions
- Does Redgate House Residential Home provide nursing care?
- No. The Care Quality Commission lists Redgate House Residential Home as a care home without nursing.
- How many beds does Redgate House Residential Home have?
- The Care Quality Commission's register lists 20 beds at Redgate House Residential Home.
- When was Redgate House Residential Home last inspected?
- The Care Quality Commission's latest rating for Redgate House Residential Home was published on 6 September 2019.
- Who runs Redgate House Residential Home?
- Redgate House Residential Home is run by Randale Care Limited. It runs 2 services, all in the East of England.
- What is Redgate House Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 September 2019.
Contact
- Phone
- 01842 800400
- Address
- Green Lane, Thetford, IP24 2EZ Map (opens Google Maps)
Compare nearby
- G Royal Mencap Society - 6 Lamberts (Foxglove) Good, 0.2 miles away
- – Coronation House Care Home Not yet rated, 0.3 miles away
- O Ford Place Nursing Home Outstanding, 0.4 miles away
- RI Alexander Court Requires improvement, 0.4 miles away
- G Red House Residential Home Good, 0.8 miles away