Kingsway Care Home
- Care home
- 11 beds
- No nursing
- Registered since 2017
- Willenhall, Walsall, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
First rated Inadequate in 2019, most recently Requires improvement in April 2023.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
18 of 57
rated care homes in Walsall are rated Requires improvement, like this one.
Kingsway Care Home: inspection record
Rated Requires improvement in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Ebenezer House (Good, less than 0.1 miles away) and Selwyn Court (Good, 0.4 miles away).
Nearest care homes:
- G Ebenezer House Good, less than 0.1 miles away
- G Selwyn Court Good, 0.4 miles away
- G Manor House Residential Home Good, 0.5 miles away
- RI Bush Rest Home Requires improvement, 0.8 miles away
- G Woodthorne Care Home Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 12 April 2023. Quoted under the Open Government Licence.
Kingsway Care Home is a residential care home providing personal care to 11 people. At the time of the inspection 9 people were living at the home. The service provides support to people with a learning disability and autistic people. People had their own bedrooms with en-suite bathroom and shared communal facilities in 2 lounges, dining areas and landscaped gardens.
What inspectors found
Right Support Systems and processes to ensure good management oversight required improving. The provider had not recognised safeguarding incidents when people became upset with each other. The provider had recorded and investigated the incidents and taken appropriate action to keep people safe. However, they had failed to inform the local authorities of the physical altercations between people because they had not recognised some behaviours had met the threshold for a safeguarding alert.
Read the rest of CQC's summary
Risks to people had been assessed and people's care plans had been regularly reviewed and updated. Staff supported people to maintain their health and wellbeing by accessing healthcare services. Staff knew their legal responsibilities to keep people safe.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care People's needs were assessed prior to them receiving care and support from the service. Staff understood how to promote people's independence and ensured the care they provided treated people with dignity and respect. People were supported to express their views. People's communication needs had been considered and met. People's medicines were managed safely. The provider had sufficient infection, prevention and control measures in place and staff had access to a good supply of personal protective equipment.
Right Culture It was clear the registered manager, the general manager and all the care staff cared passionately about the people they supported at Kingsway Care Home. People and their family members told us how supportive
the provider was and how much they enjoyed living at the home. Regular feedback was sought from family members. Staff felt supported by the provider. Complaints had been listened to and acted upon.
Questions to ask when you visit
- Safe was rated Requires improvement on 12 April 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 12 April 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Olutoyin Fatile
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 12 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- El Shaddai Homes Limited
- Ownership type
- Organisation
- Companies House number
- 06712216 (opens Companies House)
Getting help from Walsall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Walsall Council
- Ask for a care needs assessment
- Phone: 0300 555 2922
- Support for carers
- Paying for care: Walsall Council
Checked on the council's website, November 2026.
Common questions
- Does Kingsway Care Home provide nursing care?
- No. The Care Quality Commission lists Kingsway Care Home as a care home without nursing.
- How many beds does Kingsway Care Home have?
- The Care Quality Commission's register lists 11 beds at Kingsway Care Home.
- When was Kingsway Care Home last inspected?
- The Care Quality Commission's latest rating for Kingsway Care Home was published on 12 April 2023.
- Who runs Kingsway Care Home?
- Kingsway Care Home is run by El Shaddai Homes Limited.
- What is Kingsway Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 12 April 2023.
Contact
- Phone
- 01902 411890
- Address
- 69 Bilston Lane, Willenhall, WV13 2LJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Ebenezer House (Good, less than 0.1 miles away) and Selwyn Court (Good, 0.4 miles away).
Nearest care homes:
- G Ebenezer House Good, less than 0.1 miles away
- G Selwyn Court Good, 0.4 miles away
- G Manor House Residential Home Good, 0.5 miles away
- RI Bush Rest Home Requires improvement, 0.8 miles away
- G Woodthorne Care Home Good, 0.8 miles away