Ryhope Manor Care Home
- Care home
- 31 beds
- Nursing care
- Dementia care
- Registered since 2017
- Central Sunderland, Sunderland, North East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Requires improvement.
9 months
since the latest rating was published.
6 of 86
rated care homes in Sunderland are rated Requires improvement, like this one.
Ryhope Manor Care Home: inspection record
Rated Requires improvement in January 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bede House (Outstanding, 0.2 miles away) and Bryony Lodge Nursing Home (Good, 1.2 miles away).
Nearest care homes:
- O Bede House Outstanding, 0.2 miles away
- G Bryony Lodge Nursing Home Good, 1.2 miles away
- RI Marigold Nursing Home Requires improvement, 1.2 miles away
- G Meldan Good, 1.3 miles away
- G Marquis Court Good, 1.5 miles away
What inspectors found
From the Care Quality Commission's assessment published 15 January 2026 (assessment visit 27 June 2025). Quoted under the Open Government Licence.
Date of Assessment: 4 September to 17 October 2025. Ryhope Manor Care Home provides accommodation, personal and nursing care for up to 31 people, most of whom were living with a dementia. At the time of our assessment there were 28 people using the service.
- Safe No rating
- Effective No rating
- Caring No rating
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
During the last assessment the service was rated inadequate and was placed in special measures.
This assessment was undertaken to check the provider had followed their action plan from our last assessment and to confirm they now met legal requirements. At this assessment we looked at 25 quality statements to check for improvement. We found some improvements had been made which meant the service was no longer in breach of 6 regulations. However, although there were improvements, management had not fully learnt from previous experiences or taken robust action to address all known issues. This meant the service continued to breach regulation relating to safe care and treatment and good governance.
At this inspection the provider was in breach of regulation 20A requirement as to display of performance assessments, as the latest rating was not on display within the home or on the provider’s website. This was rectified during the assessment.
Medicines continued to not be managed safely. The service did not make sure medicines and treatments were safe and met people’s needs. Systems and processes were not effective to mitigate risks or to allow for effective oversight of the quality and safety of the premises and all equipment.
There were concerns relating to the health and safety of the premises, maintenance of equipment and infection prevention and control practices. Care plans and risk assessments had improved but required further development to ensure they were always person-centred, contained all key information and fully reflected people’s individual needs.
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development. Staff felt supported in their roles and able to speak up, if required, with confidence they would be listened to and valued.
This service has been in Special Measures since 19 December 2024. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to the way medicines and environmental risks were managed.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement. This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question inadequate. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation relating to monitoring the quality and safety of the service and failing to display the rating from the last assessment.
Questions to ask when you visit
- Safe was rated Requires improvement on 15 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 15 January 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 15 January 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 15 January 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered manager
- Ann Schorah
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 29 June 2021. Latest assessment published 15 January 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Conags Care Limited
- Ownership type
- Organisation
- Companies House number
- 10733646 (opens Companies House)
Getting help from Sunderland City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Sunderland City Council
- Ask for a care needs assessment
- Phone: 0191 520 5552, Monday to Friday 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Ryhope Manor Care Home provide nursing care?
- Yes. The Care Quality Commission lists Ryhope Manor Care Home as a care home with nursing.
- How many beds does Ryhope Manor Care Home have?
- The Care Quality Commission's register lists 31 beds at Ryhope Manor Care Home.
- When was Ryhope Manor Care Home last inspected?
- The Care Quality Commission's latest rating for Ryhope Manor Care Home was published on 15 January 2026.
- Who runs Ryhope Manor Care Home?
- Ryhope Manor Care Home is run by Conags Care Limited.
- What is Ryhope Manor Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 January 2026.
Contact
- Phone
- 0191 521 1980
- Address
- Stockton Road, Ryhope, Sunderland, SR2 0LS Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bede House (Outstanding, 0.2 miles away) and Bryony Lodge Nursing Home (Good, 1.2 miles away).
Nearest care homes:
- O Bede House Outstanding, 0.2 miles away
- G Bryony Lodge Nursing Home Good, 1.2 miles away
- RI Marigold Nursing Home Requires improvement, 1.2 miles away
- G Meldan Good, 1.3 miles away
- G Marquis Court Good, 1.5 miles away