Parr Care Home

The service followed safe visiting procedures. Visits were restricted to essential visitors only and pre- arranged. Temperature checks and health screening assessments were completed on all visitors. They were provided with personal protective equipment which they were required to use throughout the visit. Shielding and social distancing rules were complied with. The environment had been adapted to support social distancing. There was a dedicated part of the service identified to accommodate people should they develop COVID-19 or show symptoms. Safe procedures were followed for admitting people to the service. Virtual assessments were completed, and people were only admitted following evidence of a negative COVID-19 test. On moving into the service people were required to self-isolate for 14 days. Stocks of the right standard of personal protective equipment (PPE) were well maintained and staff used and disposed of it correctly. There were designated IPC leads and handwashing champions and they shared good working practices and updates across the staff team. People and staff had access to regular testing. Guidance on the use of PPE and current IPC procedures were clearly visible across the service and available in picture format. Staff reassured people throughout the pandemic and provided them with the support they needed to maintain regular contact with their family and friends through the use technology. People were complementary about the standard of cleanliness and hygiene at the service and they told us they felt safe living there. Staff told us they felt safe and well supported at work.