Brunswick House

Brunswick House is a 'care home' which provides support for people who are living with learning disability, autism or mental health conditions. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The home accommodates a maximum of five people in one adapted building. There were three people living in the home at the time of inspection. The service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were cared for by staff who were trained in recognising and how to report potential abuse. Staff knew how to raise any concerns about people's safety and shared information so that people's safety needs were met.

People were encouraged and supported to take positive risks and incidents and accidents were monitored carefully to ensure action could be taken to reduce the risk of re-occurrence.

People received their medication at the right time and there was sufficient staff on duty to keep people safe and to meet their needs in a personalised way.

Staff had access to specialist training which helped them support people in a confident and relaxed manner. People's needs had been thoroughly assessed and were understood well by the staff team.

Staff were warm and caring in their work and people enjoyed their relationships with staff. People had opportunities to develop their independence and confidence through daily tasks and activities.

Staff organised themselves in a way that put people's needs first and people and their relatives were supported to be involved in reviews of care and support.

Staff worked hard to help people maintain and improve relationships with their families.

The registered manager has developed a person centred culture where people's needs are a priority and staff are supported to improve their practice. The provider has maintained a good oversight of the home and processes are effective in identifying areas for improvement and ensuring action is taken.

The five questions we ask about services and what we found