Florence Grogan House Residential Care Home
- Care home
- 40 beds
- No nursing
- Dementia care
- Registered since 2017
- Blacon, Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2018.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
50 of 69
rated care homes in Cheshire West and Chester are rated Good, like this one.
Florence Grogan House Residential Care Home: inspection record
Rated Good in December 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Lauren Court Residential Care Home Requires improvement, 0.4 miles away
- – Oak Grange Not yet rated, 0.5 miles away
- – Crabwall Hall Not yet rated, 0.5 miles away
- RI St Cyril's Neurological Care and Rehabilitation Service Requires improvement, 0.9 miles away
- I Willows Care Home Inadequate, 1 mile away
About the service
From the Care Quality Commission's inspection report published 9 December 2020. Quoted under the Open Government Licence.
Florence Grogan House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Read the rest of CQC's summary
The home accommodates up to 40 people in purpose-built premises. This includes a specialist unit providing care for ten people who are living with dementia. The home does not provide nursing care. 31 people were living at the home when we visited.
What inspectors found
People and their relatives told us that they felt safe and happy with the care they received. They told us staff were always available to respond to their needs and this was confirmed through observation. People were protected by safeguarding processes and staff were clear of the process to follow to refer concerns. Staff were safely recruited and had the necessary skills to meet people's needs. People were protected by risk assessments relating to their support and perceived hazards in the environment. The building was clean and hygienic and appropriate checks were in place to prevent the spread of COVID-19. People were safely supported to take their prescribed medicines. Measures were in place for reflection when things went wrong, for example, accidents.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People who used the service and their families had confidence in the management team's running of the service. They felt they had been fully informed during the current pandemic. Care plans were person- centred, and this extended to the individual support observed being provided to people who used the service. Effective systems were in place to assess and monitor the quality of the service. The service had established strong links with partner agencies and local schools.
Questions to ask when you visit
- Well-led was rated Requires improvement on 9 December 2020. Ask about changes in management and what has changed since the report.
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 9 December 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Croftwood Care UK LimitedBrand: Minster Care Group
- Ownership type
- Organisation
- Companies House number
- 10721289 (opens Companies House)
Croftwood Care UK Limited runs 19 services, all in the North West. 18 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Croftwood Care UK Limited
- G Ancliffe Residential Care Home Good. Care home, Wigan
- G Croftwood Good. Care home, Halton
- G Garswood House Residential Care Home Good. Care home with nursing, Wigan
- G Gleavewood Residential Care Home Good. Care home, Cheshire West and Chester
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Florence Grogan House Residential Care Home provide nursing care?
- No. The Care Quality Commission lists Florence Grogan House Residential Care Home as a care home without nursing.
- How many beds does Florence Grogan House Residential Care Home have?
- The Care Quality Commission's register lists 40 beds at Florence Grogan House Residential Care Home.
- When was Florence Grogan House Residential Care Home last inspected?
- The Care Quality Commission's latest rating for Florence Grogan House Residential Care Home was published on 9 December 2020.
- Who runs Florence Grogan House Residential Care Home?
- Florence Grogan House Residential Care Home is run by Croftwood Care UK Limited. It runs 19 services, all in the North West.
- What is Florence Grogan House Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 December 2020.
Contact
- Phone
- 01244 390177
- Address
- Shelley Road, Blacon, Chester, CH1 5XA Map (opens Google Maps)
Compare nearby
- RI Lauren Court Residential Care Home Requires improvement, 0.4 miles away
- – Oak Grange Not yet rated, 0.5 miles away
- – Crabwall Hall Not yet rated, 0.5 miles away
- RI St Cyril's Neurological Care and Rehabilitation Service Requires improvement, 0.9 miles away
- I Willows Care Home Inadequate, 1 mile away