Garswood House Residential Care Home

We found the following examples of good practice.

The premises were clean and well-maintained. Staff followed robust cleaning schedules to ensure all areas of the home were regularly cleaned; these were monitored by the registered manager. We saw staff wore Personal protective equipment (PPE) as appropriate and regularly changed this in between supporting different people. Staff practice in the use of PPE was monitored daily by the registered manager.

Tests for COVID-19 were being carried out in line with good practice guidance. Risk assessments had been done for any person or staff member deemed to be in a higher risk group. Updated care plans were in place to reflect people's current health status.

The environment had been decluttered to maximise social distancing; there were several available lounge areas to support this and chairs had been spaced apart. Staff were allocated to support certain people, or to work within certain areas of the home; this helped to minimise the amount of staff contact with a larger number of residents.

Visits to the home were restricted at the time of this inspection, in accordance with local infection control guidance. During this time staff were supporting people to stay in contact with their relatives and friends via telephone and Zoom calls.

The five questions we ask about services and what we found