The Koppers Residential Home
- Care home
- 25 beds
- No nursing
- Dementia care
- Registered since 2012
- Axminster, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0129732427
- Website (opens www.thekoppers.co.uk)
- Map (opens Google Maps)
At a glance
6 ratings
Its last inspection improved it from Requires improvement to Good.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
232 of 283
rated care homes in Devon are rated Good, like this one.
The Koppers Residential Home: inspection record
Rated Good in October 2021, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Silverleigh Cedars Good, 1.6 miles away
- G Tudor Cottage Good, 1.6 miles away
- G Oak House Care Home Good, 1.7 miles away
- RI Barley Close Requires improvement, 1.8 miles away
- G Magnolia House Care Home Good, 2 miles away
About the service
From the Care Quality Commission's inspection report published 6 October 2021. Quoted under the Open Government Licence.
The Koppers is registered to provide accommodation with nursing or personal care, for up to 25 people with dementia. There were 19 people using the service at the time of our inspection. The home is a detached property situated in the centre of the village of Kilmington.
What inspectors found
People felt safe living at the service. Staff had received safeguarding training and demonstrated an understanding and awareness of the different types of abuse.
Read the rest of CQC's summary
Recruitment procedures ensured that people were supported by staff with the appropriate experience and character. The provider always ensured they had skilled, experienced staff on duty to support people's needs. Staff had received in-depth training when they started working at the home and received refresher training and competency assessments. Staff were supported in their roles by receiving regular supervisions and an annual appraisal.
People were supported by kind, considerate and caring staff. They were treated with dignity, their privacy was respected, and their independence promoted.
People's changing needs were monitored and were responded to promptly and the involvement of health professionals sought, and their advice followed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Families and professional were involved in best interest decisions and staff knew the legal powers family and relatives might have to support people in making decisions.
People's medicines were safely managed, and their nutritional needs were identified and monitored. People enjoyed the meals provided.
Environmental risks had been assessed and the provider had a clear oversight of the potential risks at the home. Fire safety was well managed. The provider had an ongoing program of refurbishment at the home.
Staff wore Personal Protective Equipment (PPE) in line with current guidance and promoted good Infection Prevention and Control (IPC) practice. Staff helped people keep in touch with their friends and relatives throughout the pandemic, which helped alleviate their worries. Visiting had resumed with the appropriate testing and safeguards in place to prevent cross infection.
Systems and processes to monitor the service had improved and drove improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Tsvetomira Nikolova-Palanchova
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)9 inspection reports, latest 6 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Koppers Care Limited
- Ownership type
- Organisation
- Companies House number
- 07967064 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does The Koppers Residential Home provide nursing care?
- No. The Care Quality Commission lists The Koppers Residential Home as a care home without nursing.
- How many beds does The Koppers Residential Home have?
- The Care Quality Commission's register lists 25 beds at The Koppers Residential Home.
- When was The Koppers Residential Home last inspected?
- The Care Quality Commission's latest rating for The Koppers Residential Home was published on 6 October 2021.
- Who runs The Koppers Residential Home?
- The Koppers Residential Home is run by The Koppers Care Limited.
- What is The Koppers Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 October 2021.
Contact
- Phone
- 0129732427
- Address
- The Street, Kilmington, Axminster, EX13 7RJ Map (opens Google Maps)
Compare nearby
- G Silverleigh Cedars Good, 1.6 miles away
- G Tudor Cottage Good, 1.6 miles away
- G Oak House Care Home Good, 1.7 miles away
- RI Barley Close Requires improvement, 1.8 miles away
- G Magnolia House Care Home Good, 2 miles away