Pinfold Home
Care home, Lambeth, 26 beds
Good
Rated on
Rating from the Care Quality Commission.
Pinfold Home: inspection record
Rated Good in February 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 5 times since 2017. Rated Requires improvement in 2017, 2018, 2019 and 2020, then Good in February 2023.
Its last inspection improved it from Requires improvement to Good. The latest rating was published about 4 years ago.
How it compares locally
- One of 24 Good care homes in Lambeth, out of 33 with a rating.
- Larger than 7 in 10 care homes in Lambeth.
About the service
From the Care Quality Commission's inspection report published 24 February 2023. Quoted under the Open Government Licence.
Pinfold Care Home is a residential care home providing personal care and support for up to 26 people living with mental health care needs. At the time of the inspection, there were 21 people using the service, only 2 of these were receiving help with personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People and their relatives told us that Pinfold Home was a good service that was managed well. They told us they felt safe in the presence of care workers.
The provider had acted on our recommendations from the previous inspection in relation to staff supervision and care planning. Staff supervision was carried out regularly and these were recorded. The provider was transitioning to a new digital care planning system, the care plans captured people's support needs and the ways in which staff could help them to achieve their objectives.
Read the full summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People's needs in relation to their healthcare and dietary needs were being met by the provider. People lived in an environment that was fit for purpose. People's bedrooms were individually furnished to their liking and there were communal spaces, including a garden for them to socialise in.
People were able to take part in activities of their choosing and staff engaged with them in both 1:1 and group activities. People's concerns and complaints were explored and action taken if needed.
The service was well-led by an experienced registered manager who encouraged an open culture where people and staff felt comfortable approaching him. The provider engaged with people and staff, asking for their feedback about how the service was run. Governance systems were used to monitor the quality of care provided.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Contact and registration details
| Address | 33-37 Pinfold Road, Streatham, London, SW16 2SL |
|---|---|
| Neighbourhood | Streatham, Lambeth |
| Phone | 020 8769 7869 |
| Website | www.astrahomes.co.uk |
| Registered manager | Jose Resinente |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 7 inspection reports, latest 24 February 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Astra Homes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 04660818 (opens Companies House) |
Nearest alternatives
- G 229 Mitcham Lane Limited - 11 Angles Road Care home, 0.1 miles awayGood
- G Deepdene House Care home, 0.2 miles awayGood
- G St Mary's Care Home Care home with nursing, 0.2 miles awayGood
- RI La Rosa 2 Care home, 0.3 miles awayRequires improvement
- G CareTech Community Services Limited - 25 Garrads Road Care home, 0.3 miles awayGood
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does Pinfold Home provide nursing care?
- No. The Care Quality Commission lists Pinfold Home as a care home without nursing.
- How many beds does Pinfold Home have?
- The Care Quality Commission's register lists 26 beds at Pinfold Home.
- When was Pinfold Home last inspected?
- The Care Quality Commission's latest rating for Pinfold Home was published on 24 February 2023.
- Who runs Pinfold Home?
- Pinfold Home is run by Astra Homes Limited.
- What is Pinfold Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 February 2023.