Cressington Court Care Home
- Care home
- 56 beds
- No nursing
- Dementia care
- Registered since 2018
- Garston, Liverpool, North West
Inadequate
Rated on
Rating from the Care Quality Commission.
At a glance
6 ratings
Its last inspection moved it down from Requires improvement to Inadequate.
4 months
since the latest rating was published.
4 of 76
rated care homes in Liverpool are rated Inadequate, like this one.
Cressington Court Care Home: inspection record
Rated Inadequate in June 2026, down from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Beechwood Specialist Services (Good, 0.2 miles away) and St Josephs (Good, 1 mile away).
Nearest care homes:
- RI Ranelagh House Requires improvement, 0.1 miles away
- G Beechwood Specialist Services Good, 0.2 miles away
- – Stoneleigh Not yet rated, 0.3 miles away
- RI Redholme Memory Care Limited Requires improvement, 0.9 miles away
- G St Josephs Good, 1 mile away
What inspectors found
From the Care Quality Commission's assessment published 19 June 2026 (assessment visit 19 January 2026). Quoted under the Open Government Licence.
Date of Assessment: 21 January 2026 to 5 March 2026 with on-site visits taking place on 21 January, 23 January, 29 January and 11 February 2026. Cressington Court Care Home is a residential care home providing accommodation and personal care to up to 56 people. There were 52 people living at the home, some of whom were living with dementia. This was a responsive assessment due to concerns we received about people’s safety. We found 4 breaches of the legal regulations in relation to need for consent, safe care and treatment, safeguarding and good governance.
- Safe Inadequate
- Effective Inadequate
- Caring No rating
- Responsive No rating
- Well-led Inadequate
Read the rest of CQC's summary
We identified people’s finances were not always managed effectively. We identified significant shortfalls and serious concerns with governance arrangements in place. The provider did not adhere to the principles of the Mental Capacity Act. Care plans and records could not be relied on to support safe care. We found there was not always guidance for staff on how best to provide support for health conditions such as diabetes, with a lack of guidance and up to date information to recognise if the condition was deteriorating. We identified the provider did not always make sure medicines and treatments were safe and met people’s needs, capacities and preferences. They did not always involve people in planning. There was an acting home manager who was not registered with the Care Quality Commission.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/or appeals have been concluded.
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Safe
Inadequate
Safe – this means we looked for evidence people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to inadequate. This meant people were not safe and were at risk of avoidable harm.
The provider was in breach of legal regulation in relation to people’s safe care and treatment, medicines management and safeguarding.
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Effective
Inadequate
Effective – this means we looked for evidence people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question good. At this assessment the rating has changed to inadequate. This meant there were widespread and significant shortfalls in people’s care, support and outcomes.
The provider was in breach of legal regulation in relation to need for consent.
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Caring
No rating
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people did not always feel well-supported, cared for or treated with dignity and respect.
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Responsive
No rating
Responsive – this means we looked for evidence the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant people’s needs were not always met.
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Well-led
Inadequate
Well-led – this means we looked for evidence service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to inadequate. This meant there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.
The provider was in breach of legal regulation in relation to good governance.
Questions to ask when you visit
- Safe was rated Inadequate on 19 June 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Inadequate on 19 June 2026. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 19 June 2026. Ask how staff protect dignity and how residents are involved in decisions about their care.
- Responsive was rated Requires improvement on 19 June 2026. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 15 June 2023. Latest assessment published 19 June 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lotus Care (Cressington Court) LimitedBrand: Jaydeep Patel
- Ownership type
- Organisation
- Companies House number
- 11081708 (opens Companies House)
Getting help from Liverpool City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Liverpool City Council
- Ask for a care needs assessment
- Phone: 0151 459 2606
- Support for carers
- Paying for care: Liverpool City Council
Checked on the council's website, November 2026.
Common questions
- Does Cressington Court Care Home provide nursing care?
- No. The Care Quality Commission lists Cressington Court Care Home as a care home without nursing.
- How many beds does Cressington Court Care Home have?
- The Care Quality Commission's register lists 56 beds at Cressington Court Care Home.
- When was Cressington Court Care Home last inspected?
- The Care Quality Commission's latest rating for Cressington Court Care Home was published on 19 June 2026.
- Who runs Cressington Court Care Home?
- Cressington Court Care Home is run by Lotus Care (Cressington Court) Limited.
- What is Cressington Court Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Inadequate, published on 19 June 2026.
Contact
- Phone
- 0151 494 3168
- Address
- Beechwood Road, Cressington, Liverpool, L19 0QL Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Beechwood Specialist Services (Good, 0.2 miles away) and St Josephs (Good, 1 mile away).
Nearest care homes:
- RI Ranelagh House Requires improvement, 0.1 miles away
- G Beechwood Specialist Services Good, 0.2 miles away
- – Stoneleigh Not yet rated, 0.3 miles away
- RI Redholme Memory Care Limited Requires improvement, 0.9 miles away
- G St Josephs Good, 1 mile away