Clanfield Residential Care Home

The home has been converted and extended, whilst retaining many of its original features. At the time of the inspection the large lounge and conservatory were closed due to extensive building works taking place to create a new larger elevator.

Systems and processes were in place to support people's safety. People's needs, including their safety in relation to care were assessed and monitored. Timely referrals were made to health care professionals where required to promote people's safety and well-being.

Protocols and procedures were in place to ensure medicines were safely managed and administered by staff that had received training and had their competency to administer medicines assessed.

People were supported by staff that had full recruitment checks. Staff worked consistently within the providers policy and procedure for infection prevention and control and followed current government guidance related to COVID-19.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Quality monitoring was undertaken on all aspects of the service and kept under review to drive improvement. Opportunities were available for people and family members to share their views. Feedback received from relatives following a recent quality survey were positive.