Kingswood Court Care Home

We found the following examples of good practice.

• Although visits were not possible during the time of inspection, a visiting area had been created with a sealed screen between seating for residents and visitors. This was to enable friends and family to visit people safely during the COVID-19 pandemic. • All staff had an individual risk assessment to evaluate their level of risk to COVID-19. Only those staff who were assessed to be at a low level of risk were asked to support people who had tested positive for COVID- 19. • Staff had completed training about COVID-19 and how to prevent the spread of the virus. There was a procedure in place for staff to always pass each other on the left in corridors to help support social distancing measures. • There were designated areas for the drop off and collection of laundry and cleaning products in each unit of the service. This helped separate staff teams to stay in the areas of the service they were allocated to.

We were assured of the provider's safe management of infection prevention and control. However, at the time of inspection the proposed use of the service did not meet the criteria of a designated care setting. This was because the staff team for the proposed designated setting were supporting some people who were in isolation due to contact, but without a positive test result for COVID-19, as well as those who had recently tested positive. These two groups of people were cared for separately on different floors and in isolation from other residents at the service.

The five questions we ask about services and what we found