Orchard House Nursing Home
Care home with nursing, Sutton, 44 beds
Good
Rated on
Rating from the Care Quality Commission.
Orchard House Nursing Home: inspection record
Rated Good in November 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2016. Rated Requires improvement in 2016 and 2017, then Good in 2018 and November 2023.
The latest rating was published about 3 years ago.
How it compares locally
- One of 58 Good care homes in Sutton, out of 63 with a rating.
- Larger than 9 in 10 care homes in Sutton.
About the service
From the Care Quality Commission's inspection report published 29 November 2023. Quoted under the Open Government Licence.
Orchard House Nursing Home is a residential care home providing nursing care to up to 44 people. The service provides support to older people and specialises in providing end of life care. At the time of our inspection there were 34 people using the service.
People's experience of the service and what we found: Staff supported people to stay safe. There were systems in place to ensure people were protected from avoidable harm. The provider assessed risks to ensure people were safe. Staff took action to mitigate any identified risks. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the full summary
People were supported with their medicines as prescribed and safe medicines management was in place. Staff followed safe infection control and prevention procedures and a clean, hygienic environment was provided.
People, relatives, staff and visiting professionals were asked for their feedback about the service and this information was used to provide a responsive service that met people's needs. People, relatives and staff felt able to speak openly with the registered manager and felt listened to.
There were systems in place to review the quality of service delivery. We found some of these systems were not used to their full potential. For example, whilst the provider was recording incidents and accidents, they were not analysing these to identify trends and patterns. The registered manager was receptive to our feedback and there was a commitment to continuous improvement. They were putting in measures to use available data to look for patterns that may help with preventative measures and further improvement. The provider was in the process of moving to an electronic recording system which would support better access to information about people's current needs.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Well-led was rated Requires improvement on 29 November 2023. Ask about changes in management and what has changed since the report.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 35 Hallmead Road, Sutton, SM1 1RD |
|---|---|
| Neighbourhood | Sutton town, Sutton |
| Phone | 020 8644 3916 |
| Registered manager | Maria-Veronica Liubchivschi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 10 inspection reports, latest 29 November 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Sutton Nursing Homes Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 06938007 (opens Companies House) |
Nearest alternatives
- G 3 The Green Care home, 0.1 miles awayGood
- G Cranleigh Gardens Care home, 0.2 miles awayGood
- G Rutland House Care Home Care home, 0.4 miles awayGood
- G Grennell Lodge Nursing Care Home Care home with nursing, 0.5 miles awayGood
- G Lona Lodge Care home, 0.7 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Orchard House Nursing Home provide nursing care?
- Yes. The Care Quality Commission lists Orchard House Nursing Home as a care home with nursing.
- How many beds does Orchard House Nursing Home have?
- The Care Quality Commission's register lists 44 beds at Orchard House Nursing Home.
- When was Orchard House Nursing Home last inspected?
- The Care Quality Commission's latest rating for Orchard House Nursing Home was published on 29 November 2023.
- Who runs Orchard House Nursing Home?
- Orchard House Nursing Home is run by Sutton Nursing Homes Limited.
- What is Orchard House Nursing Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 November 2023.