Haling Park Care Home
Care home with nursing, Croydon, 62 beds
Good
Rated on
Rating from the Care Quality Commission.
Haling Park Care Home: inspection record
Rated Good in February 2023.
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Ratings published by the Care Quality Commission.
Inspected and rated 2 times since 2020. Rated Good in 2020 and February 2023.
It has been rated Good at every inspection since 2020. The latest rating was published about 4 years ago.
How it compares locally
- One of 99 Good care homes in Croydon, out of 112 with a rating.
- Larger than 9 in 10 care homes in Croydon.
About the service
From the Care Quality Commission's inspection report published 22 February 2023. Quoted under the Open Government Licence.
Haling Park Care Home provides residential, nursing and dementia care and accommodation for up to 62 older people. It also offers respite care. At the time of our inspection there were 59 people living at the service. The home is spread over three floors and is situated within a quiet residential area of South Croydon.
What inspectors found
The management, leadership and staff team were committed to continuous development to ensure people received high quality care that gave them positive experiences and outcomes. Staff focused on what was important for the individual and worked with other agencies to enhance people's quality of life. This included focusing on people who had dementia, where they were with their dementia journey and finding meaningful experiences that people could engage with. Staff were working with Age UK, through the care connectors initiative, to reduce the risk of people feeling isolated.
The home had been recognised for the high quality care they provide through achieving the top 20 care home of the year in 2021 and 2022 on carehome.co.uk, the provider's care home of the year 2022, and the registered manager achieved the provider's England Care Home manager of the year 2022.
Read the full summary
There were sufficient staff at the service and staff worked well together to support each other and provide consistency in care delivery. Staff reflected as a group on any incidents that occurred so they could improve practices and outcomes for people. Feedback from people and visitors was welcomed and encouraged. The provider had introduced a 'you said, we did' board so people could see how their suggestions were used and implemented at the service.
Staff were knowledgeable of the people they cared for. This included knowing the people and what they were interested in, as well as knowing their needs and how to keep them safe. People received safe care and support which met their needs. The service used a Red, Amber, Green (RAG) rating system to prioritise outcomes for people and highlight higher risks to people's welfare. They were supported with their medicines and to receive further medical attention when required. Regular pain assessments were undertaken to support people to live pain free.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People were supported to live free from abuse or discrimination. Staff celebrated people's differences and ensured their culture, heritage and religion was respected.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 46, Bramley Hill, South Croydon, CR2 6NS |
|---|---|
| Phone | 020 8181 8898 |
| Website | www.halingparkcare.com |
| Registered manager | Satya-Prakash Bundun |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 22 February 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Haling Park Care LLPBrand: Welltower |
|---|---|
| Ownership type | Organisation |
| Companies House number | OC404710 (opens Companies House) |
Nearest alternatives
- – Mary's Home Care home, less than 0.1 miles awayNo overall rating
- RI St Johns Nursing Home Limited Care home with nursing, 0.2 miles awayRequires improvement
- G Jean Garwood House Care home, 0.2 miles awayGood
- G James Terry Court Care home with nursing, 0.3 miles awayGood
- G Jordan Lodge Care home, 0.3 miles awayGood
Getting help from London Borough of Croydon
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Croydon
- Ask for a care needs assessment
- Phone: 0208 726 6500
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Haling Park Care Home provide nursing care?
- Yes. The Care Quality Commission lists Haling Park Care Home as a care home with nursing.
- How many beds does Haling Park Care Home have?
- The Care Quality Commission's register lists 62 beds at Haling Park Care Home.
- When was Haling Park Care Home last inspected?
- The Care Quality Commission's latest rating for Haling Park Care Home was published on 22 February 2023.
- Who runs Haling Park Care Home?
- Haling Park Care Home is run by Haling Park Care LLP.
- What is Haling Park Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 February 2023.