The Crescent Residential Care Home
- Care home
- 16 beds
- No nursing
- Registered since 2018
- Newquay, Cornwall, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
149 of 190
rated care homes in Cornwall are rated Good, like this one.
The Crescent Residential Care Home: inspection record
Rated Good in July 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Tramways Good, less than 0.1 miles away
- G Clovelly House Care Home Good, 0.2 miles away
- G Kimberley Court Good, 0.4 miles away
- G Penberthy Residential Care Home Good, 0.4 miles away
- G Crantock Lodge Good, 0.8 miles away
About the service
From the Care Quality Commission's inspection report published 4 July 2023. Quoted under the Open Government Licence.
The Crescent Residential Care Home (The Crescent) is a residential care home providing personal care to up to 15 people with mental health needs. At the time of our inspection there were 15 people living at The Crescent. The service was based in an older building close to nearby shops and local facilities. The premises were not suitable for people with reduced mobility.
What inspectors found
Regular checks were made of the environment to help ensure it was safe for people to live in and any risks were mitigated. On the day of the inspection fire doors had been wedged open by a resident to improve ventilation. We have made a recommendation about this in the report.
Read the rest of CQC's summary
There were normally enough staff to support people and respond to their needs. At certain times of the week staffing levels were lower and we have made a recommendation about this in the report.
Staff had received training to keep people safe and knew what action to take in response to any allegations of abuse. There were no restrictions on family and friends visiting.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were encouraged to be independent and grow their confidence in social interactions and developing independent living skills.
Medicines were stored and administered safely. When people had medicines for use as required there were protocols in place to help ensure staff were consistent in how these were administered.
The service was led by a registered manager who was described as approachable, supportive and caring. The culture at the home was open and inclusive. Staff understood their roles and responsibilities. The provider acted upon suggestions or ideas that were made to drive improvement in the service.
Questions to ask when you visit
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 4 July 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11181704 (opens Companies House)
Crescent Care Home Cornwall Limited runs 2 services, all in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Crescent Care Home Cornwall Limited
- – The Crescent Not yet rated. Care home, Cornwall
Getting help from Cornwall Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cornwall Council
- Ask for a care needs assessment
- Phone: 0300 1234 131, Monday, Tuesday, Thursday and Friday 9am to 5pm, Wednesday 10am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Cornwall Council
Checked on the council's website, November 2026.
Common questions
- Does The Crescent Residential Care Home provide nursing care?
- No. The Care Quality Commission lists The Crescent Residential Care Home as a care home without nursing.
- How many beds does The Crescent Residential Care Home have?
- The Care Quality Commission's register lists 16 beds at The Crescent Residential Care Home.
- When was The Crescent Residential Care Home last inspected?
- The Care Quality Commission's latest rating for The Crescent Residential Care Home was published on 4 July 2023.
- Who runs The Crescent Residential Care Home?
- The Crescent Residential Care Home is run by Crescent Care Home Cornwall Limited. It runs 2 services, all in the South West.
- What is The Crescent Residential Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 July 2023.
Contact
- Phone
- 01637 874493
- Address
- 1 Island Crescent, Newquay, TR7 1DZ Map (opens Google Maps)
Compare nearby
- G Tramways Good, less than 0.1 miles away
- G Clovelly House Care Home Good, 0.2 miles away
- G Kimberley Court Good, 0.4 miles away
- G Penberthy Residential Care Home Good, 0.4 miles away
- G Crantock Lodge Good, 0.8 miles away