Edwardian Care Home
- Care home
- 34 beds
- No nursing
- Dementia care
- Registered since 2018
- Central Luton, Luton, East of England
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2019.
17 months
since the latest rating was published.
7 of 32
rated care homes in Luton are rated Requires improvement, like this one.
Edwardian Care Home: inspection record
Rated Requires improvement in May 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Marlin Lodge (Good, 0.2 miles away) and Ambassador House (Good, 0.2 miles away).
Nearest care homes:
- G Marlin Lodge Good, 0.2 miles away
- G Ambassador House Good, 0.2 miles away
- RI Crowley Care Homes Ltd - St Annes Care Home Requires improvement, 0.2 miles away
- G Rosedale Care Home Good, 0.2 miles away
- RI Georgina House Requires improvement, 0.2 miles away
What inspectors found
From the Care Quality Commission's assessment published 16 May 2025 (assessment visit 27 January 2025). Quoted under the Open Government Licence.
Date of assessment: 30 January 2025 to 11 March 2025. The service is a residential care home registered to support adults of all ages living with dementia, mental health and learning disabilities and autistic people. The service can support up to 34 people. At the time of our assessment, 32 people were living at the home.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive No rating
- Well-led No rating
Read the rest of CQC's summary
The provider was in breach of the legal regulation relating to governance. Governance and audit systems had not identified the issues we identified during this assessment. Safeguarding concerns had not always been identified or reported by the registered manager. Risks to people’s health and safety were not always assessed and managed. The environment and infection control practices were not always safe. There were not enough staff to meet people’s care and support needs. Improvement was required to staff recruitment practices. Staff had not always received the training they needed to give them the skills they required to effectively meet the needs of some people living at the home. Medicines records did not always contain clear and robust information indicating an increased risk of people not receiving their prescribed medicines safely.
People were not always supported in line with Mental Capacity Act 2005 (MCA). Staff were not always well supported by leaders at the service.
However, staff had a good understanding of how to keep people safe and how to report concerns. When the service had identified changes to people’s health and care needs, they worked with external health professionals and sought medical advice appropriately.
In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement.
This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
No rating
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant people’s needs were not always met.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has remained requires improvement.
This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to governance at the service. The provider had not always ensured their systems were effective or ensured oversight of quality, safeguarding, environmental safety, effective care planning and management of risks. People were not always being protected by MCA.
Questions to ask when you visit
- Safe was rated Requires improvement on 16 May 2025. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 16 May 2025. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 16 May 2025. Ask to see how care plans are kept up to date, how complaints are handled and what activities are on offer.
- Well-led was rated Requires improvement on 16 May 2025. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Maymole Puthoor
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 5 March 2022. Latest assessment published 16 May 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Edwardian Care Homes Limited
- Ownership type
- Organisation
- Companies House number
- 03224641 (opens Companies House)
Getting help from Luton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Luton Borough Council
- Ask for a care needs assessment
- Phone: 01582 547659 or 01582 547660
- Support for carers
- Paying for care: Luton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Edwardian Care Home provide nursing care?
- No. The Care Quality Commission lists Edwardian Care Home as a care home without nursing.
- How many beds does Edwardian Care Home have?
- The Care Quality Commission's register lists 34 beds at Edwardian Care Home.
- When was Edwardian Care Home last inspected?
- The Care Quality Commission's latest rating for Edwardian Care Home was published on 16 May 2025.
- Who runs Edwardian Care Home?
- Edwardian Care Home is run by Edwardian Care Homes Limited.
- What is Edwardian Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 May 2025.
Contact
- Phone
- 01582 705100
- Address
- 168 Biscot Road, Luton, LU3 1AX Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Marlin Lodge (Good, 0.2 miles away) and Ambassador House (Good, 0.2 miles away).
Nearest care homes:
- G Marlin Lodge Good, 0.2 miles away
- G Ambassador House Good, 0.2 miles away
- RI Crowley Care Homes Ltd - St Annes Care Home Requires improvement, 0.2 miles away
- G Rosedale Care Home Good, 0.2 miles away
- RI Georgina House Requires improvement, 0.2 miles away