The Phoenix
- Care home
- 6 beds
- No nursing
- Registered since 2018
- Birchwood, Lincolnshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Inadequate to Good.
3 years
since the latest rating was published.
177 of 254
rated care homes in Lincolnshire are rated Good, like this one.
The Phoenix: inspection record
Rated Good in November 2023, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G OSJCT Boultham Park House Good, 0.3 miles away
- G Ashley Court Good, 0.6 miles away
- RI Altham Court Care Home Requires improvement, 0.6 miles away
- G Eccleshare Court Good, 0.7 miles away
- O OSJCT Hartsholme House Outstanding, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 16 November 2023. Quoted under the Open Government Licence.
The Phoenix is a residential care home providing personal care to up to a maximum of 6 people. The service provides support to people living with learning disabilities and/or autism in one adapted building. At the time of our inspection there were 5 people using the service.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People received their medicines safely and had access to appropriate health and social care support.
Support plans were person-centred and reflected people's views and wishes.
People were supported to maintain meaningful relationships with people who mattered to them.
Right Care Support was personalised and promoted people's individuality and human rights.
Staff were trained and understood how to support to people to stay safe from harm or abuse.
There were enough appropriately skilled staff to meet people's needs.
Right Culture The values and attitudes of managers and staff supported people to live inclusive and empowered lifestyles. Staff promoted equality and diversity when supporting people.
There were systems in place to monitor the quality of the services provided and a culture of improvement had become embedded in the service.
People and staff had opportunities to give feedback about the service and contribute their thoughts and
ideas for improvement. They felt listened to and were confident that any issues would be resolved.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Jamie Coggon
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 16 November 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Linkage Community TrustBrand: Linkage Community Trust
- Ownership type
- Organisation
- Companies House number
- 01240377 (opens Companies House)
- Charity number
- 504913
Linkage Community Trust runs 21 services in England, 17 of them in the East Midlands. 19 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Linkage Community Trust
- O Abbey House Outstanding. Care home, North East Lincolnshire, Yorkshire and the Humber
- O Vale View Outstanding. Care home, Lincolnshire
- G Beech Lodge - Mablethorpe Good. Care home, Lincolnshire
- G Bellamy's Cottage Good. Care home, North East Lincolnshire, Yorkshire and the Humber
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does The Phoenix provide nursing care?
- No. The Care Quality Commission lists The Phoenix as a care home without nursing.
- How many beds does The Phoenix have?
- The Care Quality Commission's register lists 6 beds at The Phoenix.
- When was The Phoenix last inspected?
- The Care Quality Commission's latest rating for The Phoenix was published on 16 November 2023.
- Who runs The Phoenix?
- The Phoenix is run by Linkage Community Trust. It runs 21 services in England, 17 of them in the East Midlands.
- What is The Phoenix's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 November 2023.
Contact
- Address
- St. Helens Avenue, Lincoln, LN6 7RA Map (opens Google Maps)
Compare nearby
- G OSJCT Boultham Park House Good, 0.3 miles away
- G Ashley Court Good, 0.6 miles away
- RI Altham Court Care Home Requires improvement, 0.6 miles away
- G Eccleshare Court Good, 0.7 miles away
- O OSJCT Hartsholme House Outstanding, 0.7 miles away