Silvermere Care Home
- Care home
- 72 beds
- No nursing
- Dementia care
- Registered since 2012
- Byfleet, Surrey, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
12 months
since the latest rating was published.
234 of 302
rated care homes in Surrey are rated Good, like this one.
Silvermere Care Home: inspection record
Rated Good in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St George's Care Home Good, 0.6 miles away
- G 13 Manor Crescent Good, 0.7 miles away
- G 15 Manor Crescent Good, 0.7 miles away
- G The Chestnuts Good, 1.3 miles away
- G Kings Lodge Care Centre Good, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 27 October 2025 (assessment visit 15 September 2025). Quoted under the Open Government Licence.
Date of assessment: 6 to 8 October 2025.
Silvermere Care Home provides care and support for older people, some of whom were living with dementia. Some people also have physical disabilities. We undertook this assessment as concerns had been received about safe care being delivered to people.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
During this assessment we covered all of the quality statements in all of the key questions. Since our last assessment there have been changes in the management structure. The service was being supported by a ‘turnaround’ management team whilst they recruited for a new registered manager. One of the senior leaders was stepping into the management role for the interim. We will refer to them as the ‘manager’ in this report.
Risks to people were managed effectively to reduce the likelihood of harm, and people were safeguarded from the risk of abuse. Lessons were shared when things went wrong. There were enough staff to support people, and staff were supported to be effective in their role. Staff were trained and followed infection control procedures, and the health and safety of the environment was robust. Complaints were appropriately addressed in line with the provider’s procedure. There was visible leadership, and the service had effective systems in place to monitor the quality and safety of the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question outstanding. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Emanuela-Mihaela Petrescu
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 17 March 2021. Latest assessment published 27 October 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Avery Homes Weybridge LimitedBrand: Avery
- Ownership type
- Organisation
- Companies House number
- 07030484 (opens Companies House)
Getting help from Surrey County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Surrey County Council
- Ask for a care needs assessment
- Phone: 0300 200 1005, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Surrey County Council
Checked on the council's website, November 2026.
Common questions
- Does Silvermere Care Home provide nursing care?
- No. The Care Quality Commission lists Silvermere Care Home as a care home without nursing.
- How many beds does Silvermere Care Home have?
- The Care Quality Commission's register lists 72 beds at Silvermere Care Home.
- When was Silvermere Care Home last inspected?
- The Care Quality Commission's latest rating for Silvermere Care Home was published on 27 October 2025.
- Who runs Silvermere Care Home?
- Silvermere Care Home is run by Avery Homes Weybridge Limited.
- What is Silvermere Care Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 October 2025.
Contact
- Phone
- 01932 576650
- Address
- Redhill Road, Cobham, KT11 1EF Map (opens Google Maps)
Compare nearby
- G St George's Care Home Good, 0.6 miles away
- G 13 Manor Crescent Good, 0.7 miles away
- G 15 Manor Crescent Good, 0.7 miles away
- G The Chestnuts Good, 1.3 miles away
- G Kings Lodge Care Centre Good, 1.4 miles away