Aslockton Hall Nursing & Residential Home

People's needs were assessed prior to them living at the home, ensuring their care and support needs could be met. Staff were well trained, skilled, and experienced. People received support with their meals where needed. People had regular access to health and social care professionals. The home environment was suitable to people's needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were kind and caring and treated people with respect. Personal care was provided in a dignified way. Privacy was respected at all times. People were encouraged to do things for themselves, but support was always available where needed.

People received person-centred care and were encouraged to give their views about their care needs. Complaints were managed appropriately. Staff communicated with people in a way that did not discriminate. End of life care had been discussed with people and care plans were in place to ensure people's specific requirements could be met.

The home was well managed and improvements had been made since our last inspection in areas such as medicines and infection control. There was a positive atmosphere at the home and people enjoyed living there and staff enjoyed working there. Regulatory and legal requirements were met. People told us they would recommend this home to others.