Grove House
Care home, Sutton, 8 beds
Good
Rated on
Rating from the Care Quality Commission.
Grove House: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 6 times since 2019. First rated Inadequate in 2019, most recently Good in February 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 58 Good care homes in Sutton, out of 63 with a rating.
- Smaller than 6 in 10 care homes in Sutton.
About the service
From the Care Quality Commission's inspection report published 17 February 2023. Quoted under the Open Government Licence.
Grove House is a residential care home providing personal care for up to 8 people. At the time of our inspection 6 people were living at the service.
Right Support: Staff supported people to have the maximum possible choice, control and independence and they had control over their own lives. Staff worked with people to plan for when they experienced periods of distress so that their freedoms were restricted only if there was no alternative. The service gave people care and support in a safe, clean, well equipped, well-furnished and well-maintained environment. Staff supported people with their safely.
Read the full summary
Right Care: Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it. The service had enough staff to meet people's needs and keep them safe. Staff assessed risks people might face. Where appropriate, staff encouraged and enabled people to take positive risks.
Right Culture: Staff evaluated the quality of support provided to people, involving the person, their families and other professionals as appropriate. Managers recognised when improvements were needed and took action to make things better. The provider had recognised communication had been poor both with people using the service and their relatives. They were making improvements in this area because they understood the importance of enabling people and those important to them to work with staff to develop the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask when you visit
- Well-led was rated Requires improvement on 17 February 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Contact and registration details
| Address | 122 Grove Road, Sutton, SM1 2DD |
|---|---|
| Neighbourhood | Sutton town, Sutton |
| Phone | 020 8129 1119 |
| Website | www.ivolve.care |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 17 February 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Heathcotes Care LimitedBrand: Ivolve Group Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 05232834 (opens Companies House) |
Heathcotes Care Limited runs 4 services in London. 4 are rated Good or Outstanding.
Other services run by Heathcotes Care Limited
- O Larkrise Care home, SuttonOutstanding
- G Dawson House Care home, SuttonGood
- G Tudor Lodge Care home, SuttonGood
Nearest alternatives
- G 101 Cheam Road Care home, 0.1 miles awayGood
- G The Regard Partnership Limited - Grove Road Care home, 0.2 miles awayGood
- – Belmont House Nursing Home Care home with nursing, 0.2 miles awayNot yet rated
- G Wellesley Lodge Care home with nursing, 0.2 miles awayGood
- G Eversfield House Care home, 0.3 miles awayGood
Getting help from London Borough of Sutton
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Sutton
- Ask for a care needs assessment
- Phone: 020 8770 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Sutton
Checked on the council's website, November 2026.
Common questions
- Does Grove House provide nursing care?
- No. The Care Quality Commission lists Grove House as a care home without nursing.
- How many beds does Grove House have?
- The Care Quality Commission's register lists 8 beds at Grove House.
- When was Grove House last inspected?
- The Care Quality Commission's latest rating for Grove House was published on 17 February 2023.
- Who runs Grove House?
- Grove House is run by Heathcotes Care Limited. It runs 4 services in London.
- What is Grove House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 17 February 2023.