Vida Hall

The houses are located over two floors and there was an accessible lift available to use. There are lounge, dining and additional seating areas located in each house. All rooms at Vida Hall are single occupancy and have en-suite facilities.

We found the following examples of good practice.

The home had a purpose-built 'Pod' to allow family and friends to visit people. The interior was warm, bright and inviting with appropriate seating available. A full protective screen enabled people to clearly see and speak to visitors in a private space. The Pod was thoroughly cleaned after each use. Visitor numbers were limited in line with national guidance.

Staff and management of the home ensured there was minimal contact between each 'house' to reduce the risk of infection. The team continued to review, implement and follow best practice guidance to keep people safe.

Daily audits were undertaken. Staff competencies regarding the donning and doffing of PPE, handwashing and use of alcohol hand gel were completed. Temperature checks and the date of staff members last PCR test and lateral flow tests were recorded. (These tests check for the presence of the Covid-19 virus.)

Alternative forms of maintaining social contact were in place and the home had supported people to utilise digital technologies and stay in touch with friends and family.

The five questions we ask about services and what we found