Freckleton Lodge

We found the following examples of good practice.

People living at Freckleton Lodge and staff were tested regularly for COVID-19, in line with government guidance. The service followed guidance for isolation when positive results were confirmed. Staff had received a full course of vaccinations in line with requirements.

The service was clean and maintained. Domestic staff were employed to ensure levels of cleanliness and hygiene remained high. Domestic staff told us they had enough time and all the equipment they needed to carry out their role effectively. Staff followed written schedules for cleaning each area of the home. Completion of cleaning was monitored by the registered manager.

Staff had received training around COVID-19 and how to work safely in a care home environment during the pandemic. We observed staff used personal protective equipment (PPE) appropriately. The service had ample stocks of PPE.

The provider's infection control policy and procedures helped to ensure the service adopted best practice which followed current guidance. The provider used audits to monitor compliance with their policies.

The service facilitated safe visiting in line with current guidance. The service also supported people to maintain contact with their loved ones via telephone and video calls. This helped to aid people's emotional and psychological wellbeing.

The five questions we ask about services and what we found