Hurstead House Care Home

● There was clear signage displayed about the covid outbreak and families were kept updated about their relatives health. ● National guidance was followed on the use of personal protective equipment (PPE) and the service had sufficient stock. ● Temperature checks were undertaken prior to entry. National lockdown measures on visiting were in place at the time of the inspection. We noted that although the service had visitor risk assessments, they were not being completed. Following the inspection we received confirmation that these had been implemented. ● There was good ventilation with windows open in the home and the provider had invested in an air purifying machine. ● The service had appointed an infection control and prevention lead and had increased staffing levels for domestics. ● Staff and residents were taking part in regular covid 19 testing and the vaccination programme. ● The registered manager was following current admissions guidance.

Further information is in the detailed findings below.

The five questions we ask about services and what we found