Bourne House
- Care home
- 72 beds
- Nursing care
- Dementia care
- Registered since 2019
- Old Sarum, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
5 ratings
Its last inspection improved it from Requires improvement to Good.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
133 of 151
rated care homes in Wiltshire are rated Good, like this one.
Bourne House: inspection record
Rated Good in October 2022, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Avon Court Good, less than 0.1 miles away
- G Bradbury House Good, less than 0.1 miles away
- G Old Sarum Manor Good, 0.4 miles away
- G Castle View Care Centre Good, 0.7 miles away
- G Laverstock Care Centre Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 15 October 2022. Quoted under the Open Government Licence.
Bourne House is a residential care home providing accommodation and personal care for up to 72 people. People live over three floors in one purpose-built building. Nursing care was provided on one of the floors. At the time of our inspection there were 60 people using the service.
What inspectors found
People felt safe and cared for at Bourne House. The provider had good systems to manage any risks people faced and help keep them safe.
Read the rest of CQC's summary
People were supported to take any medicines they had been prescribed.
There were enough staff available. Staff had a good understanding of people's needs and how to meet them. New staff were thoroughly checked before starting work in the home and given a good induction. Staff completed regular training to ensure they maintained their knowledge and skills.
There were good infection prevention and control procedures. Procedures had been reviewed and updated to reflect the COVID-19 pandemic. Systems were in place to prevent visitors catching and spreading infections.
Staff demonstrated a good understanding of people's individual needs and a commitment to provide person-centred care. Staff worked with health and social care specialists where needed to develop plans to support people. People were supported to see their doctor and other health professionals when needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with kindness and relatives were positive about the caring attitude of staff. We observed staff interacting with people in a kind and respectful way, responding promptly to requests for support.
People were able to take part in a wide range of social and cultural activities and supported to maintain contact with friends and family.
People had been supported to develop care plans that were specific to them. Staff demonstrated a good understanding of these plans and how to meet people's needs.
The registered manager worked well with people to meet their needs. They had developed good relationships with health and social care professionals.
There were effective management systems in place to monitor how the service was operating and plan any improvements that were needed.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
Registration details
- Registered manager
- Kamila Bevan
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Orders Of St. John Care TrustBrand: Orders of St John Care Trust
- Ownership type
- Organisation
- Companies House number
- 03073089 (opens Companies House)
- Charity number
- 1048355
The Orders Of St. John Care Trust runs 56 services in England, 22 of them in the South West. 51 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by The Orders Of St. John Care Trust
- O Grace Care Centre Outstanding. Care home with nursing, South Gloucestershire
- O Monkscroft Care Centre Outstanding. Care home with nursing, Gloucestershire
- O OSJCT Gregory House Outstanding. Care home, Lincolnshire, East Midlands
- O OSJCT Hartsholme House Outstanding. Care home, Lincolnshire, East Midlands
See all 56 services run by The Orders Of St. John Care Trust
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Bourne House provide nursing care?
- Yes. The Care Quality Commission lists Bourne House as a care home with nursing.
- How many beds does Bourne House have?
- The Care Quality Commission's register lists 72 beds at Bourne House.
- When was Bourne House last inspected?
- The Care Quality Commission's latest rating for Bourne House was published on 15 October 2022.
- Who runs Bourne House?
- Bourne House is run by The Orders Of St. John Care Trust. It runs 56 services in England, 22 of them in the South West.
- What is Bourne House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 October 2022.
Contact
- Phone
- 01722 429400
- Address
- 1 Mitre Way, Old Sarum, Salisbury, SP4 6GW Map (opens Google Maps)
Compare nearby
- G Avon Court Good, less than 0.1 miles away
- G Bradbury House Good, less than 0.1 miles away
- G Old Sarum Manor Good, 0.4 miles away
- G Castle View Care Centre Good, 0.7 miles away
- G Laverstock Care Centre Good, 1.2 miles away