Linden House
- Care home
- 23 beds
- No nursing
- Dementia care
- Registered since 2020
- Weston, Southampton, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in May 2022.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 47
rated care homes in Southampton are rated Good, like this one.
Linden House: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G St James Care Good, 0.1 miles away
- G Delrose Good, 0.2 miles away
- RI South Haven Lodge Care Home Requires improvement, 0.2 miles away
- G Springfield House Care Home Good, 0.2 miles away
- RI The Hawthorns Care Centre Requires improvement, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 18 May 2022. Quoted under the Open Government Licence.
Linden House is a care home providing accommodation and personal care to up to 23 people. The service provides support to older people, and people with physical and mental health needs, arising from alcohol and substance dependency. At the time of our inspection there were 22 people using the service.
Read the rest of CQC's summary
The home accommodates people in a residential building which has been extensively adapted and extended. There has been recent redecoration. There is an enclosed garden with a barbecue.
What inspectors found
People's care and support led to outstanding, positive outcomes. People with complex needs arising from addiction received life-changing, and occasionally life-saving support. One person's relative said, "I can't praise the staff enough with their care, dedication, and hard work they put into making the residents safe and giving them much needed support."
Read the rest of CQC's summary
People were safe and protected from avoidable harm and abuse. The provider supported people to keep themselves and their belongings safe and secure. The provider had processes to manage people's medicines safely, and had put in a variety of infection control measures in response to the COVID-19 pandemic. A healthcare profession praised staff's professionalism in administering lateral flow tests.
Feedback from people and their families about the effectiveness of the service was consistently good. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service supported people to regain control of their lives, their independence and dignity. Support was based on the provider's values of respect, response and recognition.
People had a service that was consistently well managed and well-led. The leadership and culture promoted high-quality, person-centred care leading to positive outcomes for people. Staff morale was positive after an exceptional period of stress in the adult social care sector, and there was an up-beat, cheerful atmosphere in the home.
Questions to ask when you visit
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Karen Ward
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, People who misuse drugs and alcohol, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- The Society of St James
- Ownership type
- Organisation
- Companies House number
- 03009700 (opens Companies House)
- Charity number
- 1043664
The Society of St James runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by The Society of St James
- G St James Care Good. Care home, Southampton
Getting help from Southampton City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southampton City Council
- Ask for a care needs assessment
- Phone: 023 8083 3003
- Contact adult social care online
- Support for carers
- Paying for care: Southampton City Council
Checked on the council's website, November 2026.
Common questions
- Does Linden House provide nursing care?
- No. The Care Quality Commission lists Linden House as a care home without nursing.
- How many beds does Linden House have?
- The Care Quality Commission's register lists 23 beds at Linden House.
- When was Linden House last inspected?
- The Care Quality Commission's latest rating for Linden House was published on 18 May 2022.
- Who runs Linden House?
- Linden House is run by The Society of St James. It runs 2 services, all in the South East.
- What is Linden House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 May 2022.
Contact
- Phone
- 023 8042 2279
- Address
- 44-46, Station Road, Southampton, SO19 8HH Map (opens Google Maps)
Compare nearby
- G St James Care Good, 0.1 miles away
- G Delrose Good, 0.2 miles away
- RI South Haven Lodge Care Home Requires improvement, 0.2 miles away
- G Springfield House Care Home Good, 0.2 miles away
- RI The Hawthorns Care Centre Requires improvement, 0.3 miles away