Woodthorpe Lodge

Woodthorpe Lodge is purpose built and the accommodation is all on the ground floor. The service applied the principles and values of registering the right support, right care and right culture and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

People felt safe at the service. Staff knew how to recognise potential abuse and where to report their concerns. They felt confident in the management team to act on any concerns.

People's care needs were recorded in care plans. This allowed clear guidance for staff to follow to keep people safe. The environment was safe and environmental checks (for example, for fire safety) were regularly made.

There were enough staff to keep people safe. People who required one to one staff support, had this arranged. Staff received suitable training for their roles. Staff spoke highly of the quality of this training.

The inspection was completed during the COVID-19 pandemic. The manager was aware of current government guidance and ensured the service followed this guidance. This included regular cleaning, correct use of personal protective equipment and testing of residents and staff.

Any incidents that occurred at the service were recorded. The management team reviewed these records to ensure lessons were learnt and improvements made if needed.

The service was well led. The previous inspection was rated inadequate, but the management team had created an action plan to undertake the required improvements. This meant the service was no longer in breach of regulation. Staff spoke highly of the management team, and the positive culture it had created.

The management team had worked to improve the service. At the last inspection, there were concerns about a poor culture. The culture was now positive and person centred. This promoted good outcomes for people.

There was good engagement with stakeholders and professionals. There was ongoing work to ensure the service continued to improve.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

This service was able to demonstrate how they were meeting and underpinning principles of Right support, right care, right culture. The service encouraged people's choice, control and independence. There was a positive ethos and care was person centred