Sunnybrook Care Home Limited
- Care home
- 16 beds
- No nursing
- Dementia care
- Registered since 2020
- Slough, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
9 months
since the latest rating was published.
5 of 13
rated care homes in Slough are rated Requires improvement, like this one.
Sunnybrook Care Home Limited: inspection record
Rated Requires improvement in January 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Applegarth Care Home Ltd (Good, 0.5 miles away) and Lent Rise House (Good, 0.7 miles away).
Nearest care homes:
- G Applegarth Care Home Ltd Good, 0.5 miles away
- G Lent Rise House Good, 0.7 miles away
- – Nicholas Winton House Not yet rated, 0.7 miles away
- G Reach Lower Cippenham Lane Good, 1 mile away
- – Reach Farnham Lane Not yet rated, 1.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 January 2026 (assessment visit 12 June 2025). Quoted under the Open Government Licence.
Date of assessment: 30 June, 2 and 3 July 2025. The service is a care home without nursing providing support to older people and people with dementia. At the time of our visit, there were 12 people using the service. This assessment took place due to concerns received about people’s care, risks, medicine, staffing and governance oversight at the service. We found the provider was in breach of the legal regulations relating to medicine, safety of premises and equipment, staff recruitment, need for consent and good governance. The registered manager did not always ensure they had robust quality assurance systems and governance processes which operated across all levels of the service. The provider had not always followed their own policies or best practice guidance to effectively assess, monitor and mitigate any risks relating to the health, safety and welfare of people using the service and others. This included not using safe recruitment procedures to employ staff, not ensuring premises and equipment were safe to use including water and fire safety and medicines records keeping. This put people at increased risk of harm.
- Safe No rating
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
The facilities and equipment were mostly clean and maintained for infection risks to be mitigated. However, more needed to be done around tidying the environment and further refurbishments. The environment was not always dementia-friendly and needed more improvements. The provider needed to review and improve staff deployment and how staff's training needs and skills were managed in order to meet people's specific needs. People did not always have meaningful activities and opportunities to pursue their interests in their local area with others. People’s relatives were involved in reviewing and planning their care. However, we were not assured people’s views and decisions were fully considered. The provider did not ensure capacity assessments and best interest decisions were carried out with people when needed to support people’s decisions and consider their wishes. We were not always assured the provider and staff were working together to ensure the risks of a closed culture were minimised so that people received support based on transparency, respect and positive culture in the service. While staff did not always feel supported by the registered manager, they told us they would still report any concerns as they recognised their duty to keep people safe. Staff were not always encouraged to be actively involved in the development and continuous improvement of the service. Staff told us how they protected people from abuse and how they would report incidents, accidents and other concerns. Staff had training on how to recognise and report abuse and they knew how to apply it. The service worked with other agencies to do so. Staff ensured people were protected from the risk of acquiring an infection during the provision of their care. Staff supported people to access different services and support from health and social care professionals to promote and achieve positive outcomes for people. We have asked the provider for an action plan in response to the concerns found at this assessment.
-
Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.The service was in breach of legal regulation in relation to people’s management of medicine, staff recruitment, and safety of premises.
-
Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.The service was in breach of legal regulation in relation to need for consent.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this newly registered service. This key question has been rated requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.The service was in breach of legal regulation in relation to oversight and governance at the service.
Questions to ask when you visit
- Safe was rated Requires improvement on 14 January 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 14 January 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 14 January 2026. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Anna Shamah
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sunnybrook Care Home Limited
- Ownership type
- Organisation
- Companies House number
- 12109033 (opens Companies House)
Getting help from Slough Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Slough Borough Council
- Ask for a care needs assessment
- Phone: 01753 475111, option 1
- Contact adult social care online
- Support for carers
- Paying for care: Slough Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Sunnybrook Care Home Limited provide nursing care?
- No. The Care Quality Commission lists Sunnybrook Care Home Limited as a care home without nursing.
- How many beds does Sunnybrook Care Home Limited have?
- The Care Quality Commission's register lists 16 beds at Sunnybrook Care Home Limited.
- When was Sunnybrook Care Home Limited last inspected?
- The Care Quality Commission's latest rating for Sunnybrook Care Home Limited was published on 14 January 2026.
- Who runs Sunnybrook Care Home Limited?
- Sunnybrook Care Home Limited is run by Sunnybrook Care Home Limited.
- What is Sunnybrook Care Home Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 14 January 2026.
Contact
- Phone
- 01628 290500
- Address
- 151 Burnham Lane, Slough, SL1 6LA Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Applegarth Care Home Ltd (Good, 0.5 miles away) and Lent Rise House (Good, 0.7 miles away).
Nearest care homes:
- G Applegarth Care Home Ltd Good, 0.5 miles away
- G Lent Rise House Good, 0.7 miles away
- – Nicholas Winton House Not yet rated, 0.7 miles away
- G Reach Lower Cippenham Lane Good, 1 mile away
- – Reach Farnham Lane Not yet rated, 1.4 miles away