Wrekin Cottage - Telford (West Midlands)

The provider had reviewed their systems to identify environmental issues to ensure repairs were completed in a timely way. This minimised the risk of harm to people.

The provider had implemented effective systems to identify and drive good and safe care provision. The service did not have a registered manager in post at the time of the inspection. However, the provider was actively recruiting for this position.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

Right support: • Model of care and setting maximises people's choice, control and independence Right care: • Care is person-centred and promotes people's dignity, privacy and human rights Right culture: • Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives.

Wrekin Cottage - Telford (West Midlands) was not able to demonstrate how they were meeting some of the underpinning principles of right support, right care, right culture. The care service had not been developed or designed in line with the values that underpin the Registering the Right Support and other best practice guidance. This was because Wrekin Cottage - Telford (West Midlands) provided accommodation for up to 16 people, some of whom were expected to use shared facilities including bathrooms and communal areas.

Wrekin Cottage - Telford (West Midlands) was located within a 'campus' style location which contained other care homes with day centre facilities also on site. We were told the management team were looking to change the type of accommodation offered to people living there to be in line with right support, right care,

right culture guidance. However, no dates or plans for the proposed changes could be provided by the management team we spoke with.