Bennett House
- Care home
- 45 beds
- No nursing
- Dementia care
- Registered since 2023
- Madeley, Telford and Wrekin, West Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Requires improvement in 2015, most recently Good in July 2026.
3 months
since the latest rating was published.
27 of 35
rated care homes in Telford and Wrekin are rated Good, like this one.
Bennett House: inspection record
Rated Good in July 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Hermitage Way - Telford Good, 0.4 miles away
- O Woodside Place Outstanding, 0.5 miles away
- G Lightmoor View Good, 0.5 miles away
- G Beech Spinney Good, 0.6 miles away
- RI Wrekin Cottage - Telford (West Midlands) Requires improvement, 0.6 miles away
What inspectors found
From the Care Quality Commission's assessment published 14 July 2026 (assessment visit 27 May 2026). Quoted under the Open Government Licence.
Date of Assessment: 1 June 2026 to 30 June 2026. An inspector and a regulatory coordinator carried out an unannounced site visit on 10 June 2026.
Bennett House is a care home providing accommodation for people who require assistance with personal care. The service can accommodate up to 45 younger adults and older people, some of whom may be living with dementia, mental health problems, sensory impairment or a physical disability. At the time of this assessment 42 people were using the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
The provider had a good learning culture where people, relatives and staff felt confident in raising concerns. People were protected and kept safe from harm or abuse. Staff had been recruited safely and there were enough staff with the right skills, qualifications and experience to support people. Managers made sure staff received training and regular appraisals to carry out their role effectively. Staff managed medicines well and involved people in planning any changes. People were involved in planning and reviewing the support they needed. Staff worked with other agencies involved in people’s care for the best outcomes and smooth transitions when moving between services. Leaders and staff had a shared vision and culture based on listening, learning and trust. Staff understood their roles and responsibilities. There were audits and checks in place which were effective in identifying shortfalls and driving improvements.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this service since it changed provider in September 2023. This key question has been rated good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service since it changed provider in September 2023. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this. -
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this service since it changed provider in September 2023. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service since it changed provider in September 2023. This key question has been rated good. This meant people’s needs were met through good organisation and delivery. -
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. This is the first assessment for this service since it changed provider in September 2023. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Lisa Johnston
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lotus Care Management Services LimitedBrand: Jaydeep Patel
- Ownership type
- Organisation
- Companies House number
- 09083248 (opens Companies House)
Lotus Care Management Services Limited runs 3 services in England, 2 of them in the West Midlands. 2 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by Lotus Care Management Services Limited
- G Lotus Care Marmaduke Street Good. Care home with nursing, Liverpool, North West
- RI The Villa Requires improvement. Care home with nursing, Telford and Wrekin
Getting help from Telford & Wrekin Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Telford & Wrekin Council
- Ask for a care needs assessment
- Phone: 01952 385385 (option 2), Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Telford & Wrekin Council
Checked on the council's website, November 2026.
Common questions
- Does Bennett House provide nursing care?
- No. The Care Quality Commission lists Bennett House as a care home without nursing.
- How many beds does Bennett House have?
- The Care Quality Commission's register lists 45 beds at Bennett House.
- When was Bennett House last inspected?
- The Care Quality Commission's latest rating for Bennett House was published on 14 July 2026.
- Who runs Bennett House?
- Bennett House is run by Lotus Care Management Services Limited. It runs 3 services in England, 2 of them in the West Midlands.
- What is Bennett House's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 July 2026.
Contact
- Phone
- 01952 582588
- Address
- Bennett House, Park Lane, Woodside, Telford, TF7 5HR Map (opens Google Maps)
Compare nearby
- G Hermitage Way - Telford Good, 0.4 miles away
- O Woodside Place Outstanding, 0.5 miles away
- G Lightmoor View Good, 0.5 miles away
- G Beech Spinney Good, 0.6 miles away
- RI Wrekin Cottage - Telford (West Midlands) Requires improvement, 0.6 miles away