The Hamptons Retirement Home Ltd

People told us they felt safe living at the home. Staff were aware of their responsibilities to report any concerns about people's care and safety. Care plans and risk assessments were reviewed. People's weights were being monitored and prompt referrals to appropriate agencies were made.

There were enough staff on duty at the time of the inspection. Recruitment checks had been completed prior the appointment of new staff. Competency checks had been completed to make sure staff supported people safely. People had received their prescribed medication. The home environment was clean.

People and relatives spoke positively about the staff and management team of the home. The home was well supported by health and social care professionals. Staff received appropriate training and told us they felt supported through team meetings and supervision.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.