Hamilton's Residential Home
- Care home
- 17 beds
- No nursing
- Dementia care
- Registered since 2013
- Hersden, Kent, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
10 ratings
Its last inspection improved it from Inadequate to Good.
11 months
since the latest rating was published.
332 of 445
rated care homes in Kent are rated Good, like this one.
Hamilton's Residential Home: inspection record
Rated Good in November 2025, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Elizabeth House Good, 0.3 miles away
- G Smock Acre Good, 1.3 miles away
- RI Meadow View Residential Care Home Requires improvement, 1.8 miles away
- RI Newlands Requires improvement, 2.4 miles away
- G Oakfield House Good, 3.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 25 November 2025 (assessment visit 4 August 2025). Quoted under the Open Government Licence.
Date of assessment: 16 September to 15 October 2025. The Hamilton’s Residential Home is a residential care home supporting older people who may be living with dementia. We completed this assessment to check the provider had taken action to comply with warning notices served after our last assessment. We found the service had improved and was no longer in breach of regulations. Further improvements are needed to ensure people always receive safe care.
- Safe Good
- Well-led Good
Read the rest of CQC's summary
Detailed guidance had been provided to staff about how to meet people’s needs, further action was needed to make sure this was always specific to the person. There were enough staff to meet people’s care needs, however improvements were needed to make sure people’s wellbeing was supported through occupation and engagement. Staff had been supported to complete training and keep their skills up to date. Medicines were now managed safely. Action had been taken to manage the risk of the spread of infections. Environmental risk had been assessed and mitigated, including fire evacuation.
Leadership had improved and staff worked well as a team. They felt supported, motivated, appreciated and involved. The provider’s oversight had improved, and regular checks were now completed on all areas of the service. Where improvements were required, action had been planned and completed.
This service has been in Special Measures since 13 May 2025. The provider demonstrated improvements that have been made. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question Inadequate. At this assessment the rating changed to Good. This meant people were safe and protected from avoidable harm.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question Inadequate. At this assessment the rating has changed to Good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Amreeta Sookramanien
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)10 inspection reports, latest 9 June 2022. Latest assessment published 25 November 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lett's Care Ltd
- Ownership type
- Organisation
- Companies House number
- 08546245 (opens Companies House)
Getting help from Kent County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Kent County Council
- Ask for a care needs assessment
- Phone: 03000 41 61 61, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Kent County Council
Checked on the council's website, November 2026.
Common questions
- Does Hamilton's Residential Home provide nursing care?
- No. The Care Quality Commission lists Hamilton's Residential Home as a care home without nursing.
- How many beds does Hamilton's Residential Home have?
- The Care Quality Commission's register lists 17 beds at Hamilton's Residential Home.
- When was Hamilton's Residential Home last inspected?
- The Care Quality Commission's latest rating for Hamilton's Residential Home was published on 25 November 2025.
- Who runs Hamilton's Residential Home?
- Hamilton's Residential Home is run by Lett's Care Ltd.
- What is Hamilton's Residential Home's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 November 2025.
Contact
- Phone
- 01227 860128
- Address
- 26 Island Road, Upstreet, Canterbury, CT3 4DA Map (opens Google Maps)
Compare nearby
- G Elizabeth House Good, 0.3 miles away
- G Smock Acre Good, 1.3 miles away
- RI Meadow View Residential Care Home Requires improvement, 1.8 miles away
- RI Newlands Requires improvement, 2.4 miles away
- G Oakfield House Good, 3.3 miles away