The Grange
- Care home
- 18 beds
- No nursing
- Dementia care
- Registered since 2020
- Ashby, North Lincolnshire, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
11 of 56
rated care homes in North Lincolnshire are rated Requires improvement, like this one.
The Grange: inspection record
Rated Requires improvement in October 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Edmund House (Good, 0.2 miles away) and Warley House (Good, 0.4 miles away).
Nearest care homes:
- G Edmund House Good, 0.2 miles away
- RI Cherry Tree House Requires improvement, 0.2 miles away
- G Warley House Good, 0.4 miles away
- RI Sunningdale Court-Care Home Requires improvement, 0.5 miles away
- G Gresham Lodge Care Home Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 21 October 2023. Quoted under the Open Government Licence.
The Grange is a residential care home providing personal care to up to 14 people in a single storey building. The Grange provides residential care as part of short-term intermediate care rehabilitation packages, known as 'step-down care', for people who are transitioning from hospital to their own homes or to more permanent residential care. The service provides support to people living with dementia, physical disability and/or sensory impairment. At the time of our inspection there were 9 people using the service.
What inspectors found
Governance processes were not adequately utilised to ensure effective management and oversight. There was no evidence of learning from accidents and incidents. The provider's monitoring system had not identified these gaps. There were discrepancies between the service's record keeping for accidents and incidents, those referred to safeguarding, and those required to be reported to the Care Quality Commission. Staff administering medicines were knowledgeable about the administration process. However, there were discrepancies with stock control and medicine storage. Soiled laundry and clinical waste were not being stored and disposed of correctly or in a timely manner.
Read the rest of CQC's summary
There were shortfalls in feedback systems. For example, no staff meetings or staff supervisions for almost 6 months prior to the inspection. Some service user questionnaires had been completed and were generally positive. However, no system was in place to formally analyse these.
We have made a recommendation for the provider to review and implement regular feedback mechanisms to ensure people and relatives are fully engaged in the running of the service.
Staff understood safeguarding procedures and people told us they felt safe. Systems were in place to promote the safe recruitment of staff. Sufficient numbers of staff were available to support people's needs in a timely manner. Systems were in place to maintain the safety and maintenance of the building. Staff receive support, the service had an open-door policy, and staff report good teamwork. The service and its staff had regular involvement with a wide range of professionals and positive working relationships had been developed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask when you visit
- Safe was rated Requires improvement on 21 October 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 21 October 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Samantha Bates
- Registered with the CQC since
- What it provides
- Care home service without nursing
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 21 October 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Heera Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09425102 (opens Companies House)
Heera Care Ltd runs 2 services, all in Yorkshire and the Humber. 0 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Heera Care Ltd
- RI Norwood House Requires improvement. Care home, North Lincolnshire
Getting help from North Lincolnshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Lincolnshire Council
- Ask for a care needs assessment
- Phone: 01724 297000
- Contact adult social care online
- Support for carers
- Paying for care: North Lincolnshire Council
Checked on the council's website, November 2026.
Common questions
- Does The Grange provide nursing care?
- No. The Care Quality Commission lists The Grange as a care home without nursing.
- How many beds does The Grange have?
- The Care Quality Commission's register lists 18 beds at The Grange.
- When was The Grange last inspected?
- The Care Quality Commission's latest rating for The Grange was published on 21 October 2023.
- Who runs The Grange?
- The Grange is run by Heera Care Ltd. It runs 2 services, all in Yorkshire and the Humber.
- What is The Grange's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 21 October 2023.
Contact
- Phone
- 01724 847956
- Address
- Everest Road, Scunthorpe, DN16 3EF Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Edmund House (Good, 0.2 miles away) and Warley House (Good, 0.4 miles away).
Nearest care homes:
- G Edmund House Good, 0.2 miles away
- RI Cherry Tree House Requires improvement, 0.2 miles away
- G Warley House Good, 0.4 miles away
- RI Sunningdale Court-Care Home Requires improvement, 0.5 miles away
- G Gresham Lodge Care Home Good, 0.7 miles away