Clifton Lodge
- Care home
- 35 beds
- Nursing care
- Dementia care
- Registered since 2017
- Central Southend-on-Sea, Southend-on-Sea, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
20 months
since the latest rating was published.
67 of 76
rated care homes in Southend-on-Sea are rated Good, like this one.
Clifton Lodge: inspection record
Rated Good in February 2025, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Cedars Care Home Not yet rated, 0.1 miles away
- G Beacon House Good, 0.2 miles away
- G St George's House Good, 0.3 miles away
- G Milton House Good, 0.3 miles away
- G Blakeney House Good, 0.4 miles away
What inspectors found
From the Care Quality Commission's assessment published 6 February 2025 (assessment visit 10 October 2024). Quoted under the Open Government Licence.
Clifton Lodge is a residential care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. Clifton Lodge is a care home with nursing care. CQC regulates both the premises, and the care provided, and both were looked at during this inspection. Clifton Lodge provides accommodation for up to 35 older people including those living with dementia. The accommodation is set on 1 level and is spacious with different areas for people to meet, individual rooms and enclosed gardens to access. There were a total of 34 people living at the service at the time of our assessment. We carried out our on-site assessment on 9 January 2025, off site assessment activity started on 7 January 2025 and ended on 22 January 2025. The assessment was completed to follow up on the last assessment to see if improvements had been made. We found the service had made improvements and are no longer in breach of regulations. Staff now assessed and managed risks to people safely. The registered manager now had systems in place to monitor the service and provide good oversight to monitor and improve outcomes for people. This assessment was unannounced.
- Safe Good
- Effective Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask when you visit
- Ask how nursing cover works at night and at weekends.
- Ask to see the most recent Care Quality Commission (CQC) report and what the home did about any points in it.
- Visit at different times of day, including a mealtime.
Registration details
- Registered manager
- Philippa Crocket
- Registered with the CQC since
- What it provides
- Care home service with nursing
- Who it supports
- Dementia, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 13 March 2019. Latest assessment published 6 February 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- NHS Body
Essex Partnership University NHS Foundation Trust runs 2 services, all in the East of England. 2 are rated Good or Outstanding.
Other services run by Essex Partnership University NHS Foundation Trust
- G Rawreth Court Good. Care home with nursing, Essex
Getting help from Southend-on-Sea City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Southend-on-Sea City Council
- Ask for a care needs assessment
- Phone: 01702 215008 (choose option 5, then option 1)
- Support for carers
- Paying for care: Southend-on-Sea City Council
Checked on the council's website, November 2026.
Common questions
- Does Clifton Lodge provide nursing care?
- Yes. The Care Quality Commission lists Clifton Lodge as a care home with nursing.
- How many beds does Clifton Lodge have?
- The Care Quality Commission's register lists 35 beds at Clifton Lodge.
- When was Clifton Lodge last inspected?
- The Care Quality Commission's latest rating for Clifton Lodge was published on 6 February 2025.
- Who runs Clifton Lodge?
- Clifton Lodge is run by Essex Partnership University NHS Foundation Trust. It runs 2 services, all in the East of England.
- What is Clifton Lodge's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 February 2025.
Contact
- Address
- Balmoral Road, Westcliff On Sea, SS0 7DB Map (opens Google Maps)
Compare nearby
- – Cedars Care Home Not yet rated, 0.1 miles away
- G Beacon House Good, 0.2 miles away
- G St George's House Good, 0.3 miles away
- G Milton House Good, 0.3 miles away
- G Blakeney House Good, 0.4 miles away