Caremark (Arun)
- Home care
- Dementia care
- Registered since 2020
- Wick, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Caremark (Arun): inspection record
Rated Good in February 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Premier Nursing Limited Good, 0.7 miles away
- G Ethica Care West Sussex Good, 2.7 miles away
- – Kendall Care Limited Not yet rated, 2.7 miles away
- G New Venture Care Ltd Good, 2.7 miles away
- G Hilton Home Care – West Sussex Good, 2.9 miles away
About the service
From the Care Quality Commission's inspection report published 10 February 2021. Quoted under the Open Government Licence.
Caremark Arun is a service providing care and support to people in their own home. At the time of the inspection the service was providing support to approximately 100 people. It provides a service to older adults, people who lived with dementia and adults with physical needs. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were protected from avoidable harm and abuse. Safeguarding policies and procedures were embedded within practice and consistently followed. Staff had recognised signs of abuse and had recorded their concerns, and appropriate referrals had been made.
Read the rest of CQC's summary
People told us they were happy with the care they received, and that staff helped them to feel safe. Risk assessments and care plans were comprehensive and guided staff in how to provide care safely. There were enough suitable staff employed to cover all the care visits. People said they received their calls on time and for the duration that they expected. People received the medicines appropriately and this was monitored through quality assurance checks.
People were supported by staff who had received appropriate training to meet their needs. Assessments of people's needs were thorough and supported people's diverse needs. Staff supported people to have enough to eat and drink and to access the health care services they needed. People were supported to have maximum choice and control of their lives and staff supported them in their best interests.
People were supported by staff who showed compassion and respect. People spoke highly of the care staff that supported them and said that they had developed good relationships with them. Staff knew people well and had the information they needed to provide good responsive care to them.
People and their family members spoke highly of the management of the service. Staff told us that the registered manager was approachable and supportive. Staff were clear about their roles and responsibilities and described being well supported. People and staff told us their views on the service were sought.
Questions to ask the service
- The last rating is 6 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 February 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sillywater Ltd
- Ownership type
- Organisation
- Companies House number
- 11648760 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Caremark (Arun) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caremark (Arun).
- When was Caremark (Arun) last inspected?
- The Care Quality Commission's latest rating for Caremark (Arun) was published on 10 February 2021.
- Who runs Caremark (Arun)?
- Caremark (Arun) is run by Sillywater Ltd.
- What is Caremark (Arun)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 February 2021.
Contact
- Phone
- 01243 680122
- Address
- Unit D, Arundel Court, Park Bottom, Arundel, BN18 0AA Map (opens Google Maps)
Compare nearby
- G Premier Nursing Limited Good, 0.7 miles away
- G Ethica Care West Sussex Good, 2.7 miles away
- – Kendall Care Limited Not yet rated, 2.7 miles away
- G New Venture Care Ltd Good, 2.7 miles away
- G Hilton Home Care – West Sussex Good, 2.9 miles away