Deaf Solution Ltd
- Home care
- Dementia care
- Registered since 2020
- Balby, Doncaster, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2017.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 45
rated home care services in Doncaster are rated Good, like this one.
Deaf Solution Ltd: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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About the service
From the Care Quality Commission's inspection report published 24 August 2022. Quoted under the Open Government Licence.
Deaf Solution Ltd is a domiciliary care service, providing personal care to deaf people living in Rotherham and Doncaster.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. On the day of inspection, five people were receiving the regulated activity of personal care.
What inspectors found
Systems were in place to protect people from abuse. These included safeguarding policies and training for staff. Personalised risk assessments helped keep people safe and supported their independence. People's medicines were managed safely. Infection prevention and control measures were in place. Staff participated in the regular COVID-19 testing programme.
Read the rest of CQC's summary
The provider ensured there were enough suitably skilled staff to provide people with the care and support they needed and wanted. People received care from regular care staff who were punctual. The registered manager ensured changes in staffing were communicated to people. Appropriate recruitment processes helped ensure only suitable staff were employed to provide care and support to people using the service.
People's needs were assessed before they used the service so the provider knew whether they could meet those needs. Staff were trained how to support people effectively and were provided an induction before starting employment. People were supported to eat and drink and make choices with their food. Staff worked with other agencies to provide effective care.
People were supported to have maximum choice and control of their lives. Staff supported people in the least restrictive way possible, and in their best interests. The policies and systems in the service supported this practice.
People received care and support which respected their dignity, privacy and promoted their independence. Staff understood equality and diversity and ensured people's preferences were respected. People were provided with information about how to make a complaint and their feedback was welcomed.
People's care records were re-assessed regularly and guided staff on how to assist people safely whilst encouraging their independence. People's communication needs were detailed in their care plans. Care plans also detailed people's preferences of support, for example, gender of staff.
The provider operated effective quality monitoring systems and sought feedback from people using the service. Checks were undertaken to ensure staff acted in a caring way and properly followed people's
individual care and support plans.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- David Morton
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Deaf Solution Ltd
- Ownership type
- Organisation
- Companies House number
- 9024705 (opens Companies House)
Getting help from City of Doncaster Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Doncaster Council
- Ask for a care needs assessment
- Phone: 01302 737 391, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: City of Doncaster Council
Checked on the council's website, November 2026.
Common questions
- Does Deaf Solution Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Deaf Solution Ltd.
- When was Deaf Solution Ltd last inspected?
- The Care Quality Commission's latest rating for Deaf Solution Ltd was published on 24 August 2022.
- Who runs Deaf Solution Ltd?
- Deaf Solution Ltd is run by Deaf Solution Ltd.
- What is Deaf Solution Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 August 2022.
Contact
- Phone
- 01302 244472
- Address
- Office 3, Block D, Balby Court Business Campus, Balby Carr Bank Road, Doncaster, DN4 8DE Map (opens Google Maps)
Compare nearby
- – Adefey Group Ltd Not yet rated, less than 0.1 miles away
- G Bluebird Care (Doncaster) Good, less than 0.1 miles away
- O Creative Support - Doncaster Personalised Services Outstanding, less than 0.1 miles away
- – Goodheart Plus Ltd Not yet rated, less than 0.1 miles away
- – Mercy-N Hope Healthcare Limited Not yet rated, less than 0.1 miles away