Senior Care Solutions @ Home Limited
Home care, Harrow
This service is registered but is not currently providing care.
Good
Rated on
Rating from the Care Quality Commission.
Senior Care Solutions @ Home Limited: inspection record
Rated Good in November 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Caring | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2015. Rated Good in 2015, 2017 and November 2019.
It has been rated Good at every inspection since 2015. The latest rating was published about 7 years ago.
About the service
From the Care Quality Commission's inspection report published 2 November 2019. Quoted under the Open Government Licence.
Senior Care Solutions @ Home Limited is a domiciliary care agency providing personal care to people in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of inspection, seven people were receiving personal care.
What inspectors found
People received a service which was personalised and met their individual needs and preferences.
People and relatives described staff as kind and caring. People had consistency in the staff who undertook their care calls. They told us that was important to them as staff got to know people and understood how they liked their care and support to be delivered.
Read the full summary
The service did not have a registered manager. The nominated individual (responsible for supervising the management of the service on behalf of the provider) managed the service with support from the care supervisor to ensure people received effective care in a timely manner.
Arrangements were in place to recruit suitable staff. However, records did not always show the action taken when the service encountered difficulties in obtaining references from previous employers of prospective staff. During and following the inspection, management staff were responsive in addressing this issue.
People received personalised care plans, which were reviewed regularly with the involvement of people using the service and their relatives.
Staff understood their responsibility to protect people in their care from abuse and report any concerns they had. They knew how to recognise and report any concerns they had about people's welfare.
The service assessed and managed risks to ensure that people received personal care and support safely.
Staff undertook training that supported them to have the knowledge and skills to do their job well and effectively meet people's needs. Supervision and monitoring of staff ensured people received good care.
People were supported to take their medicines safely and there were enough staff available to provide people with the care and support they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The provider had systems in place to manage and resolve complaints. People and their relatives had opportunities to provide feedback about the service. Action was taken to address issues they raised.
Infection risks were minimised by good hygiene practice.
Systems were in place to assess and monitor the quality and delivery of care to people. Improvements to the service were made when needed.
Contact and registration details
| Address | 369 Burnt Oak Broadway, Edgware, HA8 5AW |
|---|---|
| Neighbourhood | Stanmore, Harrow |
| Phone | 020 8205 8748 |
| Website | www.seniorcaresolutionsathome.com |
| Registered manager | Naishadh Patel |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 3 inspection reports, latest 2 November 2019 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Senior Care Solutions @ Home Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 08600754 (opens Companies House) |
Nearest alternatives
- G Fission Care Ltd Home care, less than 0.1 miles awayGood
- – Swed-Care Home care, less than 0.1 miles awayNot yet rated
- – GOS Holistic Services Home care, 0.2 miles awayNot yet rated
- – Find a Care Home Services Ltd Home care, 0.2 miles awayNot yet rated
- G Priocare Health Solutions Ltd - Hackney Home care, 0.3 miles awayGood
Getting help from London Borough of Harrow
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Harrow
- Ask for a care needs assessment
- Phone: 020 8901 2680. Email ahadults@harrow.gov.uk
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Harrow
Checked on the council's website, November 2026.
Common questions
- Does Senior Care Solutions @ Home Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Senior Care Solutions @ Home Limited.
- When was Senior Care Solutions @ Home Limited last inspected?
- The Care Quality Commission's latest rating for Senior Care Solutions @ Home Limited was published on 2 November 2019.
- Who runs Senior Care Solutions @ Home Limited?
- Senior Care Solutions @ Home Limited is run by Senior Care Solutions @ Home Limited.
- What is Senior Care Solutions @ Home Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 November 2019.