Ultimate Complex Care Ltd
- Home care
- Registered since 2021
- North Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
23 of 25
rated home care services in North Somerset are rated Good, like this one.
Ultimate Complex Care Ltd: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Home Instead Weston super Mare, Clevedon & Burnham on Sea Good, 0.2 miles away
- RI Lakeside Court ECS Requires improvement, 0.8 miles away
- – Bluebird Care North Somerset Not yet rated, 1.2 miles away
- G Elborough Care Services Good, 1.2 miles away
- – Alina Homecare Services Ltd Weston-Super-Mare Not yet rated, 1.3 miles away
About the service
From the Care Quality Commission's inspection report published 8 November 2022. Quoted under the Open Government Licence.
Ultimate Complex Care Ltd is a domiciliary care agency registered to provide the regulated activities of personal and nursing care. The service had been registered with the CQC since January 2021 however they had recently begun to deliver the regulated activity of personal care in the seven weeks prior to the inspection. The service provides support to older people. At the time of the inspection there were five people using the service
What inspectors found
People were provided with regular opportunities during initial assessment to express their needs, wishes and preferences regarding how they received care and support. As the service had not long been delivering the regulated activity regular meetings were yet to be arranged.
Read the rest of CQC's summary
People's needs were assessed and resulting support plans provided guidance to staff on how people were to be supported. Support in planning people's care, treatment and support was personalised to reflect people's preferences and personalities.
Staff demonstrated a detailed knowledge of people's needs and had received training to support people to be safe and respond to their support needs.
The staff had received training regarding how to keep people safe and they were aware of the service safeguarding and whistle-blowing policy and procedures. Staffing was arranged in a flexible way to respond to people's individual needs.
There were suitable arrangements in place for the safe storage, receipt and administration of people's medicines.
The service maintained daily records of how peoples support needs were meet and this included information about medical appointments.
Staff respected people's privacy and staff worked with people in a kind way that responded to their needs.
There was a complaints procedure for people, families and friends to use and compliments could also be recorded.
We saw that the service had taken time to understand people's individual way of communicating in order that the service's staff could respond appropriately to people.
The provider had quality monitoring systems in place these were going to be used to bring about improvements to the service as the service developed.
Rating at last inspection This service was registered with us on 6 January 2021 and this is the first inspection.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joseph Muguti
- Registered with the CQC since
- What it provides
- Ambulance service, Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 8 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ultimate Complex Care Ltd
- Ownership type
- Organisation
- Companies House number
- 12473161 (opens Companies House)
Getting help from North Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Somerset Council
- Ask for a care needs assessment
- Phone: 01275 888 801, Monday to Friday, 8am to 6pm
- Contact adult social care online
- Support for carers
- Paying for care: North Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Ultimate Complex Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ultimate Complex Care Ltd.
- When was Ultimate Complex Care Ltd last inspected?
- The Care Quality Commission's latest rating for Ultimate Complex Care Ltd was published on 8 November 2022.
- Who runs Ultimate Complex Care Ltd?
- Ultimate Complex Care Ltd is run by Ultimate Complex Care Ltd.
- What is Ultimate Complex Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 November 2022.
Contact
- Phone
- 01934 416585
- Address
- 121, High Street, Worle, Weston-super-mare, BS22 6HB Map (opens Google Maps)
Compare nearby
- G Home Instead Weston super Mare, Clevedon & Burnham on Sea Good, 0.2 miles away
- RI Lakeside Court ECS Requires improvement, 0.8 miles away
- – Bluebird Care North Somerset Not yet rated, 1.2 miles away
- G Elborough Care Services Good, 1.2 miles away
- – Alina Homecare Services Ltd Weston-Super-Mare Not yet rated, 1.3 miles away