Unique Homecare Lincoln Ltd
- Home care
- Dementia care
- Registered since 2021
- Birchwood, Lincolnshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
61 of 76
rated home care services in Lincolnshire are rated Good, like this one.
Unique Homecare Lincoln Ltd: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Ambassador HomeCare Limited Good, less than 0.1 miles away
- G Camli Care Ltd Good, less than 0.1 miles away
- – Holy spirit Home Care Lincoln Not yet rated, less than 0.1 miles away
- G Fosse Healthcare - Lincoln Good, 0.2 miles away
- G Bluebird Care Lincoln Good, 0.4 miles away
About the service
From the Care Quality Commission's inspection report published 27 July 2022. Quoted under the Open Government Licence.
Unique Homecare is a homecare service providing personal care. The service mostly provides support to older people. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Read the rest of CQC's summary
At the time of our inspection there were 30 people using the service and 12 of these people were supported with personal care.
What inspectors found
The provider was exceptionally kind and caring and often went above and beyond expectations to promote people's health and wellbeing. The staff team took innovative steps to reflect people's personal histories and interests. People's dignity, privacy and independence was at the heart of the support they received. The provider offered flexible support with a strong emphasis on social interaction. Staff ensured people were actively encouraged to make decisions about their own care.
Read the rest of CQC's summary
Some key risks to people were not always clearly flagged in their care plans. Staff understood the need to raise concerns about poor practice but were not always clear on whistleblowing processes. The provider took immediate actions to ensure these risks were highlighted and staff understood whistleblowing procedures. People told us they felt safe using the service and were involved in their risk assessments. Staff recruitment was safe. People were supported with medicines safely and lessons were learnt when things went wrong.
People's needs and choices were assessed effectively. People and relatives were involved in care planning and reviews of their support. Staff received a comprehensive training package and induction to support people effectively. People were supported to eat and drink a balanced diet. People were supported to access healthcare services.
People told us the service was responsive to their needs. Care planning was built around a person's needs and wishes. People were supported to pursue hobbies and interests. People were supported with their communication needs. The provider was responsive to any concerns raised. Information was available to staff at people's homes around end of life wishes.
Some quality assurance systems could have been more robust. Actions were taken immediately to improve these processes. The provider had a person-centred approach and the registered manager was candid when things went wrong. The provider used and sought innovative means to achieve better outcomes for people. People and staff were engaged by the provider.
People were supported to have maximum choice and control of their lives and staff supported them in the
least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kelly Taylor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 27 July 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Unique Homecare Lincoln Ltd
- Ownership type
- Organisation
- Companies House number
- 12856973 (opens Companies House)
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Unique Homecare Lincoln Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Unique Homecare Lincoln Ltd.
- When was Unique Homecare Lincoln Ltd last inspected?
- The Care Quality Commission's latest rating for Unique Homecare Lincoln Ltd was published on 27 July 2022.
- Who runs Unique Homecare Lincoln Ltd?
- Unique Homecare Lincoln Ltd is run by Unique Homecare Lincoln Ltd.
- What is Unique Homecare Lincoln Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 July 2022.
Contact
- Phone
- 01522 700274
- Address
- George Boole House, Unit D1 - D2, The Point, Weaver Road, Lincoln, LN6 3QN Map (opens Google Maps)
Compare nearby
- G Ambassador HomeCare Limited Good, less than 0.1 miles away
- G Camli Care Ltd Good, less than 0.1 miles away
- – Holy spirit Home Care Lincoln Not yet rated, less than 0.1 miles away
- G Fosse Healthcare - Lincoln Good, 0.2 miles away
- G Bluebird Care Lincoln Good, 0.4 miles away