Rated Care Homes

Nanny Care Services Ltd

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 6 of 22

    rated home care services in Slough are rated Requires improvement, like this one.

Nanny Care Services Ltd: inspection record

Home care, Slough

Rated Requires improvement in November 2022.

Nanny Care Services Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Endurance Health Ltd (Good, 0.1 miles away) and Better Life Care (Good, 0.1 miles away).

Nearest home care services:

  1. –
    Berks Care UK Not yet rated, less than 0.1 miles away
  2. –
    Bright Future Care Ltd Not yet rated, less than 0.1 miles away
  3. –
    Equator Personnel Care Ltd Not yet rated, less than 0.1 miles away
  4. RI
    Hippo Care Limited Requires improvement, less than 0.1 miles away
  5. –
    Loddon Healthcare Ltd Slough Not yet rated, less than 0.1 miles away

See all home care services in Slough

See all home care services in Central Slough

About the service

From the Care Quality Commission's inspection report published 23 November 2022. Quoted under the Open Government Licence.

Nanny Care Services Ltd is domiciliary care agency providing personal care in the community. At the time of our inspection there was one person using the service.

What inspectors found

People did not sustain abuse or neglect; however, the manager's knowledge of safeguarding processes was not sufficient. People's risk assessments contained basic information but had not been reviewed regularly to document any changes. There were enough staff deployed to ensure the care for the person using the service, but no documented contingency plan for absence. People were satisfactorily protected against infections.

Read the rest of CQC's summary

People's preferences, likes and dislikes were not always recorded in detail. Staff training was completed. Staff supervisions were on file, but these were for prior staff and no recent ones for the remaining care worker. People's consent was obtained correctly, however the manager did not have a satisfactory understanding of the Mental Capacity Act 2005 principles.

There was prior positive feedback about the care and support provided by the service. People and relatives had contributed to the formation of support plans; recent updates with them was not documented.

People's care plans contained a mixture of task-based and person-centred information. However, the plan was not updated in a timely way. There was an appropriate complaint system in place.

An effective governance system is not in place. The provider has not effectively assessed, documented and mitigated risks. They did have not have an effective system in place to measure compliance with regulations and legal obligations. There was no registered manager in place, but an application was received after our inspection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Questions to ask the service

  1. Safe was rated Requires improvement on 23 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Effective was rated Requires improvement on 23 November 2022. Ask about staff training and how health appointments are arranged.
  3. Responsive was rated Requires improvement on 23 November 2022. Ask to see how care plans are kept up to date, how complaints are handled.
  4. Well-led was rated Requires improvement on 23 November 2022. Ask about changes in management and what has changed since the report.

Registration details

Registered manager
Billyamin Adedayo
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 23 November 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09467893 (opens Companies House)

Getting help from Slough Borough Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Nanny Care Services Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for Nanny Care Services Ltd.
When was Nanny Care Services Ltd last inspected?
The Care Quality Commission's latest rating for Nanny Care Services Ltd was published on 23 November 2022.
Who runs Nanny Care Services Ltd?
Nanny Care Services Ltd is run by Nanny Care Services Ltd.
What is Nanny Care Services Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 23 November 2022.

Contact

Phone
01753 944665
Address
Spaces, Porter Building, 1 Brunel Way, Slough, SL1 1FQ Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Endurance Health Ltd (Good, 0.1 miles away) and Better Life Care (Good, 0.1 miles away).

Nearest home care services:

  1. –
    Berks Care UK Not yet rated, less than 0.1 miles away
  2. –
    Bright Future Care Ltd Not yet rated, less than 0.1 miles away
  3. –
    Equator Personnel Care Ltd Not yet rated, less than 0.1 miles away
  4. RI
    Hippo Care Limited Requires improvement, less than 0.1 miles away
  5. –
    Loddon Healthcare Ltd Slough Not yet rated, less than 0.1 miles away

See all home care services in Slough

See all home care services in Central Slough