Right at Home Chichester & Bognor Regis
- Home care
- Dementia care
- Registered since 2021
- Chichester, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Right at Home Chichester & Bognor Regis: inspection record
Rated Good in October 2021.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G London Care (Leaholme) Good, 0.3 miles away
- – Third Hand Care (West Sussex) Not yet rated, 0.5 miles away
- – Tilton & Thomas Care Ltd T/A Prestige Nursing & Care Chichester Not yet rated, 0.5 miles away
- G Bluebird Care (Chichester) Good, 0.6 miles away
- – Pathways of Hope No overall rating, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 2 October 2021. Quoted under the Open Government Licence.
Right at Home Chichester and Bognor Regis is a domiciliary care agency. At the time of our inspection the service was supporting eleven people. The service provides personal care to adults living in their own homes, some of whom were living with conditions such as dementia, neurological conditions and general frailty. CQC only inspects the service being received by people provided with 'personal care', which includes help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.
What inspectors found
People told us they felt safe with the care they received. People were protected from the risk of abuse and improper treatment and staff knew how to identify potential harm and report concerns. Risks to people's safety had been assessed, monitored and managed. Comments from people and their relatives were "All I know is I feel safe. Very safe". And " I have never been concerned about safety".
Read the rest of CQC's summary
People received support from a skilled and consistent team of staff who knew them well. People benefitted from having support from staff who had a good understanding of their individual needs. There were sufficient numbers of staff to ensure people did not feel rushed and people received their support on time.
People were treated with kindness and compassion and staff were friendly and respectful. People and their relatives spoke positively about staff and the care they received. People and relatives told us they could not praise the service highly enough. People told us staff were "very good, polite and helpful", and "It's been an amazing service".
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The culture of the service was positive, and people and staff were complementary of the registered manager and provider. Systems and processes were in place to monitor the quality of the service being delivered. Staff told us it was a good place to work.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lisa Hurst
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 2 October 2021. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caring Hearts Homecare Ltd
- Ownership type
- Organisation
- Companies House number
- 12411758 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Right at Home Chichester & Bognor Regis provide nursing care?
- The Care Quality Commission's register does not list nursing care for Right at Home Chichester & Bognor Regis.
- When was Right at Home Chichester & Bognor Regis last inspected?
- The Care Quality Commission's latest rating for Right at Home Chichester & Bognor Regis was published on 2 October 2021.
- Who runs Right at Home Chichester & Bognor Regis?
- Right at Home Chichester & Bognor Regis is run by Caring Hearts Homecare Ltd.
- What is Right at Home Chichester & Bognor Regis's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 October 2021.
Contact
- Phone
- 01243 769200
- Address
- Ground Floor, 1 Dukes Court, Bognor Road, Chichester, PO19 8FX Map (opens Google Maps)
Compare nearby
- G London Care (Leaholme) Good, 0.3 miles away
- – Third Hand Care (West Sussex) Not yet rated, 0.5 miles away
- – Tilton & Thomas Care Ltd T/A Prestige Nursing & Care Chichester Not yet rated, 0.5 miles away
- G Bluebird Care (Chichester) Good, 0.6 miles away
- – Pathways of Hope No overall rating, 0.7 miles away