Caringhearts Support Services Ltd
- Home care
- Dementia care
- Registered since 2021
- Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Caringhearts Support Services Ltd: inspection record
Rated Good in May 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – You First Support Services CIC No overall rating, 3 miles away
- G Future Living Good, 4 miles away
- G Voyage (DCA) Somerset & Devon Good, 4.2 miles away
- – Eugene Care and Support Not yet rated, 4.4 miles away
- – St Patrick Healthcare Limited - BRIDGWATER Not yet rated, 4.4 miles away
About the service
From the Care Quality Commission's inspection report published 19 May 2022. Quoted under the Open Government Licence.
Caringhearts is domiciliary care agency providing personal care to people in their homes. At the time of our inspection there were four people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were kept safe by staff who were knowledgeable in their individual risks. Staff supported people well with their medicines, and followed infection control procedures. People always had staff to meet their needs and staff had been recruited safely.
Read the rest of CQC's summary
People were supported to maintain a balanced diet. Full assessments were completed and regularly reviewed to ensure people received effective care. Staff received a good level of training and were supported by the registered manager through their induction period.
People were supported by kind and caring staff. Staff respected people's privacy and encouraged people's independence.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff supported people with their communication needs and to avoid isolation. People were supported to maintain relationships important to them and staff supported people at the end of their lives.
Staff felt supported by the registered manager. Relatives told us how they felt comfortable to raise any concerns or complaints and confirmed they were asked regularly for feedback. Quality audits were completed to ensure a good quality of care was maintained.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Memory Chiyangwa
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 May 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11593362 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Caringhearts Support Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caringhearts Support Services Ltd.
- When was Caringhearts Support Services Ltd last inspected?
- The Care Quality Commission's latest rating for Caringhearts Support Services Ltd was published on 19 May 2022.
- Who runs Caringhearts Support Services Ltd?
- Caringhearts Support Services Ltd is run by Caringhearts Support Services Ltd.
- What is Caringhearts Support Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 May 2022.
Contact
- Phone
- 01278 238400
- Address
- Unit 3, Thorngrove Barns, Main Road, Middlezoy, Bridgwater, TA7 0PD Map (opens Google Maps)
Compare nearby
- – You First Support Services CIC No overall rating, 3 miles away
- G Future Living Good, 4 miles away
- G Voyage (DCA) Somerset & Devon Good, 4.2 miles away
- – Eugene Care and Support Not yet rated, 4.4 miles away
- – St Patrick Healthcare Limited - BRIDGWATER Not yet rated, 4.4 miles away