Voyage (DCA) Somerset & Devon
- Home care
- Registered since 2014
- Bridgwater, Somerset, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
5 years
since the latest rating was published. A rating this old may not show how the service is today.
67 of 79
rated home care services in Somerset are rated Good, like this one.
Voyage (DCA) Somerset & Devon: inspection record
Rated Good in March 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – St Patrick Healthcare Limited - BRIDGWATER Not yet rated, 0.7 miles away
- G Crimson Hill Support Good, 0.8 miles away
- G G H Quality Care Limited - 63 Taunton Road Good, 1.5 miles away
- – Eugene Care and Support Not yet rated, 1.5 miles away
- G Total Care Good, 1.8 miles away
About the service
From the Care Quality Commission's inspection report published 6 April 2023. Quoted under the Open Government Licence.
Voyage (DCA) Somerset and Devon is a domiciliary care and supported living service which provides support to people in their own homes.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, the service was providing personal care to 24 people with a learning disability and/or autistic people.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
This was a targeted inspection that considered systems and processes to safeguard people from the risk of abuse. Based on our inspection we found systems and processes to safeguard people from the risk of abuse were in place and being followed.
Relatives told us people were safe. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.
Questions to ask the service
- The last rating is 5 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Andrea Robinson
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder, Mental Health
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 6 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Voyage 1 LimitedBrand: Voyage
- Ownership type
- Organisation
- Companies House number
- 02215899 (opens Companies House)
Voyage 1 Limited runs 278 services in England, 41 of them in the South West. 239 are rated Good or Outstanding, 24 are rated Requires improvement or Inadequate and 15 have no rating yet.
Other services run by Voyage 1 Limited
- O 1 Sheringham Avenue Outstanding. Care home, Enfield, London
- O 23 Cecil Road Outstanding. Care home, Derbyshire, East Midlands
- O 4 Pages Orchard Outstanding. Care home, Oxfordshire, South East
- O Bewick House Outstanding. Care home, Darlington, North East
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Voyage (DCA) Somerset & Devon provide nursing care?
- The Care Quality Commission's register does not list nursing care for Voyage (DCA) Somerset & Devon.
- When was Voyage (DCA) Somerset & Devon last inspected?
- The Care Quality Commission's latest rating for Voyage (DCA) Somerset & Devon was published on 25 March 2022.
- Who runs Voyage (DCA) Somerset & Devon?
- Voyage (DCA) Somerset & Devon is run by Voyage 1 Limited. It runs 278 services in England, 41 of them in the South West.
- What is Voyage (DCA) Somerset & Devon's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2022.
Contact
- Phone
- 01278 459431
- Address
- Unit 6 & 7, Junction 24, Market Way, Bridgwater, TA6 6DF Map (opens Google Maps)
Compare nearby
- – St Patrick Healthcare Limited - BRIDGWATER Not yet rated, 0.7 miles away
- G Crimson Hill Support Good, 0.8 miles away
- G G H Quality Care Limited - 63 Taunton Road Good, 1.5 miles away
- – Eugene Care and Support Not yet rated, 1.5 miles away
- G Total Care Good, 1.8 miles away