Person Centred Care
- Home care
- Dementia care
- Registered since 2013
- Swindon, Gloucestershire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
90 of 114
rated home care services in Gloucestershire are rated Good, like this one.
Person Centred Care: inspection record
Rated Good in March 2020.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Safehands Recruitment Ltd Good, 0.1 miles away
- G Orchard Leigh Good, 0.4 miles away
- G Phemacare Ltd Good, 0.5 miles away
- – Hartley Care Compass Ltd Not yet rated, 1.1 miles away
- G Merit Care Ltd Good, 1.2 miles away
About the service
From the Care Quality Commission's inspection report published 25 March 2020. Quoted under the Open Government Licence.
Person Centred Care is a is a domiciliary care service that provides personal care and support to people living in their own homes. The service supported 29 people at the time of our inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Quality assurance systems were in operation with the aim of improving the service in response to people's needs. However, we found these had not identified shortfalls in procedures to recruit suitable staff. We made a recommendation about quality monitoring systems.
Read the rest of CQC's summary
People were protected from harm and abuse through the knowledge of staff and management. Risks to people's safety were identified, assessed and appropriate action was taken to keep people safe. People's medicines were safely managed. People and their relatives told us they felt assured that care visits would take place and staff would contact them in the event of any late calls.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated with respect and kindness and their privacy and dignity was upheld. People and their representatives were involved in the planning and review of their care.
People's individual needs and wishes were known to staff. There were effective arrangements in place for people and their representatives to raise concerns about the service.
Questions to ask the service
- Well-led was rated Requires improvement on 25 March 2020. Ask about changes in management and what has changed since the report.
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Ruth Townsend
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 25 March 2020. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 08575022 (opens Companies House)
Getting help from Gloucestershire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Gloucestershire County Council
- Ask for a care needs assessment
- Phone: 01452 426 868, Monday to Friday, 8am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Gloucestershire County Council
Checked on the council's website, November 2026.
Common questions
- Does Person Centred Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Person Centred Care.
- When was Person Centred Care last inspected?
- The Care Quality Commission's latest rating for Person Centred Care was published on 25 March 2020.
- Who runs Person Centred Care?
- Person Centred Care is run by Person Centred Care Consultancy Limited.
- What is Person Centred Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 March 2020.
Contact
- Phone
- 01242 321123
- Address
- Larchwood House, 9 Manor Park, Mackenzie Way, Swindon Village, Cheltenham, GL51 9TX Map (opens Google Maps)
Compare nearby
- G Safehands Recruitment Ltd Good, 0.1 miles away
- G Orchard Leigh Good, 0.4 miles away
- G Phemacare Ltd Good, 0.5 miles away
- – Hartley Care Compass Ltd Not yet rated, 1.1 miles away
- G Merit Care Ltd Good, 1.2 miles away