Humanity Care and Support Services
Home care, Southwark
Good
Rated on
Rating from the Care Quality Commission.
Humanity Care and Support Services: inspection record
Rated Good in July 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in July 2022.
The latest rating was published about 4 years ago.
How it compares locally
- One of 15 Good home care services in Southwark, out of 25 with a rating.
About the service
From the Care Quality Commission's inspection report published 28 July 2022. Quoted under the Open Government Licence.
Humanity Care & Support Services is a domiciliary care service which provides personal care to people living in their own homes. CQC only inspects where people receive support with personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection one person was receiving support with personal care.
What inspectors found
The person received safe care and support. Risks to the person's health and well-being were identified and managed by staff. The person was supported by regular staff which meant they had built a positive relationship with the person.
There was a safeguarding policy and clear procedures in place. The relative confirmed that staff wore appropriate personal protective equipment (PPE) and staff confirmed they had access to PPE when they needed it.
Read the full summary
People's needs were assessed. There was information available throughout the person's support plans which enabled staff to provide person centred care. The person and their representative had been involved in the care planning process.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The staff member had developed caring relationships with the person, which respected their dignity and privacy and promoted their independence.
The provider operated effective quality monitoring systems and sought feedback from the person using the service. Spot checks took place to ensure staff were working within the policies and procedures of the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | Studio 2, 12 Ossory Road, London, SE1 5AN |
|---|---|
| Neighbourhood | Peckham, Southwark |
| Phone | 020 3986 5440 |
| Registered manager | Rosalie Kenton |
| Registered with the CQC since | |
| What it provides |
|
| Who it supports |
|
| Inspection reports | 1 inspection report, latest 28 July 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Humanity Care & Support Services Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12095853 (opens Companies House) |
Nearest alternatives
- – Studio 1d, 3-5 Latona Road Latona Road, London, England, SE15 6RX Home care, 0.2 miles awayNot yet rated
- – Crystal Healthcare and Training Limited Home care, 0.3 miles awayNot yet rated
- G Care4UHomecare Ltd Home care, 0.4 miles awayGood
- – Unique Home Care and Support Services Ltd Home care, 0.4 miles awayNot yet rated
- RI DDLTAC(UK) - LONDON Home care, 0.4 miles awayRequires improvement
Getting help from London Borough of Southwark
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Southwark
- Ask for a care needs assessment
- Phone: 020 7525 3324 (older people and physical disabilities), Monday to Friday, 9am to 5pm. Mental health: 0800 368 8433. Learning disabilities and young adults 18 to 25: 020 3457 7580
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Southwark
Checked on the council's website, November 2026.
Common questions
- Does Humanity Care and Support Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Humanity Care and Support Services.
- When was Humanity Care and Support Services last inspected?
- The Care Quality Commission's latest rating for Humanity Care and Support Services was published on 28 July 2022.
- Who runs Humanity Care and Support Services?
- Humanity Care and Support Services is run by Humanity Care & Support Services Ltd.
- What is Humanity Care and Support Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 July 2022.