Rainbow Care Solutions (Hertfordshire)
- Home care
- Dementia care
- Registered since 2021
- Stevenage, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Rainbow Care Solutions (Hertfordshire): inspection record
Rated Good in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Bridgecare Solutions Ltd Good, less than 0.1 miles away
- – Connections Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Devoted Supported Living - Main Office Not yet rated, less than 0.1 miles away
- G Fortis Care Hertfordshire Good, less than 0.1 miles away
- G Priority Plus Care Ltd Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 19 August 2023. Quoted under the Open Government Licence.
Rainbow Care Solutions is a domiciliary care agency providing personal care to 10 people in their own home at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt they were safe and well supported by the service. Individual risks were assessed, and staff were aware of these. There had been no incidents, but a system was set up to review events and accidents should they occur. Medicines were managed well, and staff knew how to report any concerns about a person's safety or welfare. People told us staff were reliable.
Read the rest of CQC's summary
Staff received relevant training for their role and people felt they had the right knowledge and skills. Staff felt very supported by the management team. People told us staff respected their preferences and choices. People were asked for give their consent before receiving support and the principles of the Mental Capacity Act were followed.
People and their relatives told us staff were kind, caring and respectful. Staff enjoyed working for the service and told us the culture was to ensure care was person centred. Care plans included information needed to support people safely and in accordance with their wishes and preferences. These were reviewed regularly.
People, their relatives and staff were asked for their views about the service and felt listened to. There were monitoring processes in place to help ensure a good standard of service. Quality assurance systems were set up to identify any areas that needed further development.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joyce Zizhou
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Prime Marque Services Limited
- Ownership type
- Organisation
- Companies House number
- 12373386 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Rainbow Care Solutions (Hertfordshire) provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rainbow Care Solutions (Hertfordshire).
- When was Rainbow Care Solutions (Hertfordshire) last inspected?
- The Care Quality Commission's latest rating for Rainbow Care Solutions (Hertfordshire) was published on 19 August 2023.
- Who runs Rainbow Care Solutions (Hertfordshire)?
- Rainbow Care Solutions (Hertfordshire) is run by Prime Marque Services Limited.
- What is Rainbow Care Solutions (Hertfordshire)'s CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 August 2023.
Contact
- Phone
- 01438 419490
- Address
- Suite 30 Caxton Point Business Centre, Caxton Way, Stevenage, SG1 2XU Map (opens Google Maps)
Compare nearby
- G Bridgecare Solutions Ltd Good, less than 0.1 miles away
- – Connections Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Devoted Supported Living - Main Office Not yet rated, less than 0.1 miles away
- G Fortis Care Hertfordshire Good, less than 0.1 miles away
- G Priority Plus Care Ltd Good, less than 0.1 miles away