Brisegene Care Ltd
- Home care
- Dementia care
- Registered since 2021
- Whitley, Reading, South East
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
8 of 29
rated home care services in Reading are rated Requires improvement, like this one.
Brisegene Care Ltd: inspection record
Rated Requires improvement in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Beckland Care Limited (Good, less than 0.1 miles away) and Care4U WE Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Beckland Care Limited Good, less than 0.1 miles away
- – Canary Care Services Reading Not yet rated, less than 0.1 miles away
- – Cardinal Care Not yet rated, less than 0.1 miles away
- – Care and Compassion Agency Main Office Not yet rated, less than 0.1 miles away
- G Care4U WE Ltd Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 23 November 2022. Quoted under the Open Government Licence.
Brisegene Care Ltd is a domiciliary care agency providing personal care to people. The service provides support to older people, younger adults who may also have a physical disability or dementia. At the time of our inspection there were three people using the service who received personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The provider did not have effective systems in place to oversee the service and ensure compliance with the fundamental standards. We made a recommendation for the registered manager to review and improve information within people's 'as required' medicine protocols and people's risk assessments. We made a recommendation for the registered manager to review the services mandatory training to ensure it is in line with best practice.
Read the rest of CQC's summary
The service had an open and transparent way of working to ensure the safety of the people using the service. The registered person knew people they supported well and cared about their wellbeing.
The registered manager understood their responsibilities to raise concerns and report incidents or allegations of abuse.
Relatives said people were treated with care, respect, and kindness by the staff visiting them. The service supported people to be as independent as possible. People felt involved in their care and the registered manager highlighted how care plans will be reviewed regularly in the future to meet the needs of the person.
People's communication needs were assessed, and the registered manager was aware if a person required further support with their communication. People and relatives told us they were aware of how to raise a complaint with the service. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Safe was rated Requires improvement on 23 November 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 23 November 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Cristina Tagaan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Brisegene Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11153637 (opens Companies House)
Getting help from Reading Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Reading Borough Council
- Ask for a care needs assessment
- Phone: 0118 937 3747
- Contact adult social care online
- Support for carers
- Paying for care: Reading Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Brisegene Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Brisegene Care Ltd.
- When was Brisegene Care Ltd last inspected?
- The Care Quality Commission's latest rating for Brisegene Care Ltd was published on 23 November 2022.
- Who runs Brisegene Care Ltd?
- Brisegene Care Ltd is run by Brisegene Care Ltd.
- What is Brisegene Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 23 November 2022.
Contact
- Phone
- 07863 970564
- Address
- 200 Brook Drive, Green Park, Reading, RG2 6UB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Beckland Care Limited (Good, less than 0.1 miles away) and Care4U WE Ltd (Good, less than 0.1 miles away).
Nearest home care services:
- G Beckland Care Limited Good, less than 0.1 miles away
- – Canary Care Services Reading Not yet rated, less than 0.1 miles away
- – Cardinal Care Not yet rated, less than 0.1 miles away
- – Care and Compassion Agency Main Office Not yet rated, less than 0.1 miles away
- G Care4U WE Ltd Good, less than 0.1 miles away