Rated Care Homes

Ansa Care

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 15 months

    since the latest rating was published.

  • 125 of 138

    rated home care services in West Sussex are rated Good, like this one.

Ansa Care: inspection record

Home care, West Sussex

Rated Good in July 2025, up from Requires improvement.

Ansa Care: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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What inspectors found

From the Care Quality Commission's assessment published 16 July 2025 (assessment visit 7 May 2025). Quoted under the Open Government Licence.

Date of assessment 7 May 2025 to 4 June 2025.

Ansa Care is a domiciliary care service providing support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive the regulated activity of personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our assessment 31 people were receiving the regulated activity of personal care. The service supported people living with health and neurological conditions, physical disabilities and general frailty. Some people supported had a learning disability. The provider was working in line with national best practice guidance for people with a learning disability and autistic people.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

The inspection was undertaken to assess improvements since the last inspection (published 31 August 2022). Improvements had been made and risks to people were now managed safely. The rating has now improved to good.

Some staff did not always feel respected or treated well. Assessments for the regulated activity of personal care were not always clear. People received safe person-centred care. Safeguarding procedures protected people from abuse. Medicines were managed and administered safely. There were enough skilled staff to ensure people’s safety and meet their needs. Risk management processes supported people’s safety, independence and wishes. There was provider oversight of the service and governance systems supported good care.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence, and good access to local communities that most people take for granted.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

    At our last assessment we rated this key question good. At this assessment the rating has remained good.

    This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.

    At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

    At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Pat Tina Egbonimali
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 31 August 2022. Latest assessment published 16 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10974673 (opens Companies House)

Getting help from West Sussex County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Ansa Care provide nursing care?
The Care Quality Commission's register does not list nursing care for Ansa Care.
When was Ansa Care last inspected?
The Care Quality Commission's latest rating for Ansa Care was published on 16 July 2025.
Who runs Ansa Care?
Ansa Care is run by Ansa Care Limited.
What is Ansa Care's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 16 July 2025.

Contact

Phone
01293 665366
Address
1st Floor 2 Charlwood Court, Merlin Centre, County Oak Way, Crawley, RH11 7XA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    FirstCol Services Limited - Home Care - Crawley Good, less than 0.1 miles away
  2. –
    Olive Homecare and Support Limited Not yet rated, less than 0.1 miles away
  3. –
    ReachOut24 Healthcare Ltd Not yet rated, less than 0.1 miles away
  4. –
    Careteam Crawley Not yet rated, 0.2 miles away
  5. –
    S&R Care Services Limited Not yet rated, 0.2 miles away

See all home care services in West Sussex

See all home care services in Three Bridges