Sussex Grange Home Care
- Home care
- Dementia care
- Registered since 2011
- Selsey, West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Sussex Grange Home Care: inspection record
Rated Good in April 2024.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G The Lighthouse Selsey Good, 0.1 miles away
- G Rendezvous Care Services Limited Good, 0.2 miles away
- G Platinum Homecare (South Coast) Limited Good, 0.3 miles away
- G Everyday Recruitment Agency Limited Good, 0.3 miles away
- G London Care (Lapwing Court) Good, 0.7 miles away
What inspectors found
From the Care Quality Commission's assessment published 22 April 2024 (assessment visit 8 December 2023). Quoted under the Open Government Licence.
Sussex Grange Home Care is a domiciliary care agency that provides personal care to people living in their own home. The provider provides support to older people, people living with dementia and people with physical disabilities. Not everyone who used the service received personal care. CQC only assesses where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of assessment, 43 people were receiving support with personal care.
- Safe Good
- Caring Good
- Responsive Good
Read the rest of CQC's summary
This was an ‘assessment using remote technology’. This means we did not visit the office location and instead used technology such as electronic file sharing to gather information, and video and phone calls to engage with people using the service. We spoke with 3 people, 2 relatives and 1 friend about their experience of the support provided. We spoke with the registered manager, the deputy manager, director and 5 members of staff.
We started off-site assessment activity on 13 December 2023 and ended on 8 January 2024. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.
-
Safe
Good
People were protected from the risk of harm and abuse. Staff knew the potential risks to people and what actions to take with any concerns. Leaders told us how they recruit staff based on them having the right values. Staff were recruited safely and in line with the providers recruitment policies and procedures. There were suitable numbers of trained staff who knew people well.
-
Caring
Good
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The provider had policies and systems in place that supported this practice. Staff consistently demonstrated a strong person-centred approach, with values that aligned with the providers’ policies and procedures. They gave examples of how they supported people, sometimes by going beyond their role. This ensured people’s quality of life was enhanced.
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Responsive
Good
People were at the centre of their care and support. Staff knew them well and regularly obtained feedback to ensure all care needs were met. The culture of the provider was open and transparent. People and their relatives felt able to raise any issues or concerns.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Corinna Forsdike
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 29 August 2018. Latest assessment published 22 April 2024; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sussex Grange Limited
- Ownership type
- Organisation
- Companies House number
- 04679655 (opens Companies House)
Sussex Grange Limited runs 2 services, all in the South East. 2 are rated Good or Outstanding.
Other services run by Sussex Grange Limited
- G Sussex Grange Residential Care Home Good. Care home, West Sussex
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Sussex Grange Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sussex Grange Home Care.
- When was Sussex Grange Home Care last inspected?
- The Care Quality Commission's latest rating for Sussex Grange Home Care was published on 22 April 2024.
- Who runs Sussex Grange Home Care?
- Sussex Grange Home Care is run by Sussex Grange Limited. It runs 2 services, all in the South East.
- What is Sussex Grange Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 22 April 2024.
Contact
- Address
- 14 Vincent Road, Selsey, Chichester, PO20 9DH Map (opens Google Maps)
Compare nearby
- G The Lighthouse Selsey Good, 0.1 miles away
- G Rendezvous Care Services Limited Good, 0.2 miles away
- G Platinum Homecare (South Coast) Limited Good, 0.3 miles away
- G Everyday Recruitment Agency Limited Good, 0.3 miles away
- G London Care (Lapwing Court) Good, 0.7 miles away