Border Cottage Care
- Home care
- Dementia care
- Registered since 2013
- Castleford, Wakefield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
50 of 57
rated home care services in Wakefield are rated Good, like this one.
Border Cottage Care: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Age UK Wakefield District - Home Support Services Good, 0.3 miles away
- G KLM Home Cares Good, 0.6 miles away
- – Home Instead Castleford and Selby Not yet rated, 1.7 miles away
- – The Care Club Limited Not yet rated, 2.5 miles away
- – Creative Support – Wakefield Personalised Services Not yet rated, 2.6 miles away
About the service
From the Care Quality Commission's inspection report published 2 August 2019. Quoted under the Open Government Licence.
Border Cottage Care is a domiciliary care agency, providing personal care to 50 people in their own homes at the time of the inspection.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People felt safe and trusted the staff who cared for them. Staff understood how to keep people safe and risk management plans were detailed. Staff knew individual risks and felt confident to care for people safely.
Read the rest of CQC's summary
Staff felt very well supported through regular training and supervision. People thought staff had the right approach and skills to care for their needs. There was clear communication and effective teamwork within the organisation.
People enjoyed consistent person-centred care from respectful, reliable, compassionate and caring staff.
Regular staff worked with individual people to provide person-centred care within secure professional relationships.
Staff were highly valued and cared about as individuals and there was an open friendly and transparent culture in the service. The service was well managed and the provider empowered and trusted staff to work to a very high standard of care, supporting people in individual and personalised ways. Systems and processes were in place to assess and monitor the quality of the service and the management team was responsive to feedback which enabled them to drive improvement.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Records demonstrated people's choice, although they needed to be strengthened around best interest decision making.
We made recommendations around the recording and auditing of medicines and the recording of decisions made in people's best interests.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Richard Brightmore
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 2 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Border Cottage Care Limited
- Ownership type
- Organisation
- Companies House number
- 07403756 (opens Companies House)
Getting help from City of Wakefield Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wakefield Metropolitan District Council
- Ask for a care needs assessment
- Phone: 0345 8 503 503, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Border Cottage Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Border Cottage Care.
- When was Border Cottage Care last inspected?
- The Care Quality Commission's latest rating for Border Cottage Care was published on 2 August 2019.
- Who runs Border Cottage Care?
- Border Cottage Care is run by Border Cottage Care Limited.
- What is Border Cottage Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 August 2019.
Contact
- Phone
- 01977 513034
- Address
- The Old Mill, Lock Lane, Castleford, WF10 2LA Map (opens Google Maps)
Compare nearby
- G Age UK Wakefield District - Home Support Services Good, 0.3 miles away
- G KLM Home Cares Good, 0.6 miles away
- – Home Instead Castleford and Selby Not yet rated, 1.7 miles away
- – The Care Club Limited Not yet rated, 2.5 miles away
- – Creative Support – Wakefield Personalised Services Not yet rated, 2.6 miles away